Student Account Specialist

Posting Details

Posting Details

Business Title Student Account Specialist Posting Category Administrative and Professional Salary Grade 04 Salary Plan Professional Staff - SEIU Hiring Range /Pay Rate Department Bursars Department Description Position Location Main Campus FTE 1.0 Job Summary

Handles payment processing, holding account entries, and third-party transactions. Prepares student account summaries to support employer reimbursements and ensures timely, accurate responses to Bursar tracking cases. Collaborates with senior Bursar staff to set and achieve goals while maintaining professional interactions with all internal and external stakeholders. Performs other functionally related duties as assigned.

Minimum Qualifications

• Bachelor's degree preferably in business, accounting, finance, education administration, or related field.
• Two (2) years of customer service experience.
• Related work experience may be substituted for educational requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (6) years of experience can be eligible to apply.

Preferred Qualifications

• Experience working in a higher education Bursars or Financial Aid setting.
• Experience with cash management, internal controls and auditing.
• Experience working with ERP software.

Knowledge, Skills, and Abilities (KSAs)

• Excellent interpersonal skills, "Customer Focus" attitude, and ability to work effectively with a wide range of constituencies in a diverse community while maintaining confidentiality.
• Ability to incorporate principles of professionalism and teamwork at all organizational levels within CSU.
• Detail oriented and capable of managing large amounts of data, maintain detailed comprehensive records, analyze and organize information, have effective project, time management and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Ability to exercise good judgment involving fiscal operations.
• Proficient in Microsoft Office Suite, including Word, Excel (advanced knowledge), Outlook and PowerPoint

Requisition Number PT0703809S Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting Special Instructions to Applicants Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

Hours per week 40 Work Schedule

Typically Monday- Friday. Generally 8:00 am- 5:00 pm.

Advertising Copy Full Time/Part Time Full Time Posted Date 03/27/2026 Close Date/Application Deadline Open Until Filled Yes Review Begins 04/03/2026 Tentative Start Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• Public Job Posting

• Internal Job Posting

• Agency Referral

• Advertisement/Publication

• Personal Referral

• CSU Website

• Other

• • Are you a current, internal SEIU applicant/team member?

• Yes

• No

• If you selected 'Public Job Posting" or "Other" please provide source.

(Open Ended Question)

• • Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.

• Yes

• No

• • Are you able to perform the essential functions of this position with or without reasonable accommodation?

• Yes

• No

Application Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application