Strengthening Institutions Program Success Coordinator

Title

Strengthening Institutions Program Success Coordinator

Category Technician Description

Position Title:

Strengthening Institutions Program Success Coordinator

Reports To:

Director of Workforce Development Grants/Executive Director of ACC Foundation & Executive Director of Development

Position Status:

Full-Time, 37.5 hours per week, 12 months per year, 1950 Annual Hours, Flexible/Alternative Schedule, 100% Grant Funded through September 30, 2031

Classification/Points:

I, 1075

Bargaining Unit/Division:

Michigan Education Association, Educational Support Professionals

Position Description:

This position provides direct outreach, intake, student navigation, referrals, and follow-up services to improve student access, retention, and completion in ACC programs. The position supports eligible career and technical education students across ACC, with an emphasis on identifying and reducing barriers to success, connecting students with existing campus and community resources, coordinating financial and other assistance for students in need, and advancing Credit for Prior Learning (CPL) opportunities. In addition, this position cultivates relationships with employers, alumni, donors, and community partners to expand financial support for students and college programs; supports the ACC Foundation in donor engagement and planned giving initiatives to encourage long-term philanthropic investment; and assists with planning and coordinating fundraising activities, employer engagement opportunities, and donor appreciation events that strengthen partnerships and advance ACC's mission.

Position Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide student success support for Utility Technology, Substation Technology, and Electrical Systems programs; along with other college technical programs.
• Work with prospective students in navigating college resources and connecting with the appropriate specialized departments.
• Support students in identifying educational and career goals and creating, reviewing, and updating individualized academic and career plans.
• Under the direction of the Foundation, provides support and assistance to students facing financial, transportation, or other challenges that may impact their success.
• Promote Credit for Prior Learning (CPL) awareness with the collaboration of the Registrar's staff and Faculty.
• Identify common barriers to student success and connect students with appropriate resources and support services to help overcome those challenges.
• Maintain accurate and confidential student records and required documentation.
• Assist with the gift giving program by helping build and strengthen relationships with employers, industry partners, alumni, and community stakeholders to cultivate philanthropic support, sponsorships, and investment in student success and college program initiatives.
• Follow up with students and graduates to verify educational and employment outcomes and support required reporting.
• Assist the Foundation Office with planning, coordination, and execution of employer engagement activities, fundraising initiatives, donor appreciation events, and industry partnership opportunities.
• Assist programs with student recruitment and retention activities.
• Keep abreast of the latest educational trends and resources.
• Presence on the job is an employee's fundamental obligation. Regular, reliable, and punctual attendance is required.
• Other duties as assigned by the supervisor.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position Requirements

Position Qualifications:

• Minimum of an Associate degree required.
• Minimum of two years of relevant work experience required.
• Excellent customer service skills and ability to interact with others in a kind and courteous manner.
• Familiarity with planned giving and basic financial or estate planning concepts.
• Demonstrated organizational skills and ability to complete tasks accurately, efficiently, and within established deadlines required.
• Demonstrated advanced skills in Microsoft Office and database management required.
• Ability to handle all information and records in a confidential and secure manner is required.
• Ability to follow directions, work with minimal supervision, and complete work in an accurate and timely fashion.

Full-Time/Part-Time Full-Time Shift Days Close Date 11/19/2026 Open Date 11/9/2026 Location Alpena Community College - Alpena Campus About the Organization Alpena Community College is located in Northeast Michigan on the beautiful shoreline of Lake Huron. ACC offers two-year degrees, one-year certificates, customized corporate training, and community education to all of Northeast Michigan. Each semester, ACC attracts more than 2,000 students of diverse ages, backgrounds, and academic goals. Smaller class sizes, affordable tuition, and the convenience of two campus locations and online courses, make Alpena Community College a great choice whether you are starting college for the first time, or coming back to school for a new career or additional training. At ACC, you can work on a college degree or acquire specific skills in a number of fields to move you forward in your occupation, plus the courses you complete can be transferred to a four-year college or university.

Vocational/technical programs, distance learning programs, dual-enrollment, cooperative on-campus four-year degree programs and continuing education courses are all available right here, in Northeast Michigan.

EOE Statement The College policies and practices for admission, employment, and activities comply with requirements of Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendment of 1972, Section 504 of the Rehabilitation Act of 1973 as amended, the Age Discrimination in Employment Act of 1967 (ADEA), the Americans with Disability Act (ADA) of 1990 and the ADA Amendments Act of 2010; Title II of the Genetic Information Nondiscrimination Act of 2008. The College does not discriminate on the basis of race, color, religion, national origin, gender, sex, age, or disability. The College practices and policies also comply with the Michigan Persons with Disabilities Civil Rights Act (PDCRA) and the Michigan Elliott-Larson Civil Rights Act (ELCRA) which prohibits discrimination in hiring based on age, height, weight, and marital status and familial status in addition to race, color, religion, sex (which includes pregnancy) and national origin.

Alpena Community College prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The Notice of Nondiscrimination is located at www.alpenacc.edu.

This position is currently accepting applications.

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