| Location | Germantown, MD |
| Salary | $64,104–$90,893 Per Year |
Street Outreach Network Worker (Community Services Aide III, Grade 18)
Salary
$64,104.00 - $101,124.00 Annually
Location
12900 Middlebrook Road Germantown MD 20874 USA
Job Type
Permanent
Job Number
2026-00465
Department
Department of Health and Human Services
Division
HHS 60 Children Youth and Family Services Division
Opening Date
08/12/2026
Closing Date
8/19/2026 11:59 PM Eastern
FLSA
Non-Exempt
About the Position
Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $64,104 to $90,893, based on the candidate's qualifications and experience.
WHO WE ARE
Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.
The Department of Health and Human Services is responsible for delivery of the County's public health and human services that meets the needs of our community's most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.
As a department, we believe the health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.
WHO WE ARE LOOKING FOR
The Department of Health and Human Services' Street Outreach Network (SON) is currently recruiting for a full-time Street Outreach Network Worker (Community Services Aide III (CSA III)). The Street Outreach Network Worker will provide outreach, engagement, positive youth development, and culturally based trauma informed services primarily to newcomer adolescents and help direct them to the appropriate resources to address their social and emotional needs.
This role is ideal for individuals who have direct experience engaging gang-involved youth or youth exposed to community violence, and who are confident working in fast-moving, relationship-based outreach environments.
What Youll Be Doing
As a Street Outreach Network Worker for SON, you will be working directly with gang-involved youth and their families to provide engagement and positive youth development and culturally based trauma-informed services. This position will be responsible for working as part of a team approach to address gang and youth violence in the County.
You will provide field-based engagement and intervention with gang-involved youth, newcomer adolescents, and families experiencing high levels of social, emotional, and community-based risk.
This position will work with other Street Outreach Network (SON) workers to:
Identify gang-involved youth and/or youth at risk for gang involvement, using outreach approaches grounded in community trust building, street-level awareness, and culturally responsive engagement.
Coordinate with community organizations and agencies/departments of local and state government to secure needed support services for gang-involved youth or youth at risk for gang involvement.
Coordinate with community leaders and residents to educate, inform, develop, and implement collaborative strategies related to gang prevention and intervention needs for gang-involved youth.
Much of this work occurs in community settings such as neighborhoods, schools, parks, recreation centers, and other locations where youth gather.
Background Investigation: If selected for this position, you will be required to pass a medical examination with drug screening and criminal background check as a condition of employment, and the results of both will be a significant factor in the final hiring decision.
Work Schedule: The work schedule for this position will primarily be 12:00 p.m. to 8:30 p.m. Tuesday through Saturday, but flexibility is required for outreach activities since engagement with youth or community partners may require additional evening or weekend availability.
Driver's License: This position requires possession of a valid drivers license to travel to County locations, schools, neighborhoods, community centers, partner agencies, and other outreach sites to engage youth and families, provide support services, and collaborate with community partners.
Bilingual applicants in the Spanish or Amharic languages are encouraged to apply. If the candidate selected for this position possesses multilingual skills, they will be required to successfully pass an examination assessing oral communication, reading comprehension, and interpreting skills. For Advanced proficiency, the candidate must also pass an examination requiring translating text from Spanish or Amharic to English and vice versa.
Minimum Qualifications
Experience: Three (3) years of experience providing delivery of social, health and/or public assistance services.
Education: Completion of high school or High School Certificate of Completion recognized in the State of Maryland
Equivalency: An equivalent combination of education and experience may be substituted.
LICENSE: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence.
Medical Protocol: This position requires successful completion of a pre-employment medical evaluation, which includes a physical examination and drug screening.
Preferred Criteria, Interview Preferences
The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:
Experience working with gang-involved youth or youth at risk for gang involvement.
Experience using trauma-informed approaches with youth or families.
Experience working with youth in correctional, detention, or secure facility settings.
Experience making decisions and using sound judgment in high-stress or sensitive situations involving youth or families.
Experience collaborating with community organizations, schools, local or state government agencies, or law enforcement to support youth or families.
Knowledge of gang activity, trends, and risk factors affecting youth in Montgomery County, Maryland.
Ability to communicate effectively in Spanish or Amharic.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the Countys "Public Employees" (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01
MQ Question COMMUNITY SERVICES AIDE III (000621)
What is your highest level of completed education?
02
MQ Question COMMUNITY SERVICES AIDE III (000621)
How many years of experience do you have providing delivery of social, health and/or public assistance services?
03
MQ Question COMMUNITY SERVICES AIDE III (000621)
Do you have a degree in healthcare or a related field?
04
MQ Question COMMUNITY SERVICES AIDE III (000621)
Do you possess and currently maintain a VALID drivers license from your state of residence?
05
Select the one response that best describes your experience working with gang-involved youth or youth at risk for gang involvement.
06
Please identify the position or positions on your resume where you worked with gang-involved youth or youth at risk for gang involvement. In your response, briefly describe the settings, the indicators of gang involvement you observed, and the types of engagement or intervention strategies you used. If you do not have experience in this area, indicate "N/A."
07
Select the one response that best describes your experience using trauma-informed practices with youth or families.
08
Please identify the position or positions on your resume where you used trauma-informed practices with youth or families. Describe the types of trauma indicators you encountered and the strategies you applied. If you do not have experience in this area, indicate "N/A."
09
Select the one response that best describes your experience working with youth in correctional, detention, or secure facility settings.
10
Please identify the position or positions on your resume where you worked with youth in correctional, detention, or secure settings. Describe the facility types, the populations served, and the types of services or activities you provided. If you do not have experience in this area, indicate "N/A."
11
Select the one response that best describes your experience using sound judgment in high-stress or sensitive situations involving youth or families.
12
Please identify the position or positions on your resume where you exercised judgment in high-stress or sensitive youth or family situations. Summarize the situation, the actions you took, and any partners involved. If you do not have experience in this area, indicate "N/A."
13
Select the one response that best describes your experience collaborating with community organizations, schools, local or state government agencies, or law enforcement to support youth or families.
14
Please identify the position or positions on your resume where you collaborated with external agencies. Describe the organizations involved, your role, and the types of issues or situations addressed. If you do not have experience in this area, indicate "N/A."
15
Do you have knowledge of gang activity, trends, and risk factors affecting youth in Montgomery County, Maryland?
16
Please identify the position or positions on your resume where you gained knowledge of gang activity or trends in Montgomery County. Briefly describe the sources of your knowledge and how it informed your approach to youth outreach or support. If you do not have experience in this area, indicate "N/A."
17
Are you able to read, write, and communicate in Spanish or Amharic?
18
Please identify the position or positions on your resume where you used Spanish or Amharic in a professional setting. Describe your level of proficiency and the types of youth or family interactions in which you used the language. If you do not have experience in this area, indicate "N/A."
Required Question
Employer Montgomery County (MD)
Address 101 Monroe Street
7th Floor
Rockville, Maryland, 20850
Phone 240-777-5000