Street Medicine Program Medical Assistant

Street Medicine Program Medical Assistant

Reports to Office Manager

Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care.

Purpose:

To assist providers and other clinical staff in delivering efficient, high-quality patient care as part of the Cahaba Street Medicine Program. The Medical Assistant will provide clinical, phlebotomy, administrative, and patient support services in community-based and mobile settings while helping connect patients with ongoing medical care and community resources.

Travel to various community outreach locations and assigned sites is required to complete job responsibilities.

Principal Responsibilities:

Assist providers and clinical staff with patient care in mobile, community, and outreach settings

Triage patients and obtain and document vital signs

Obtain and document patient medical history, medications, allergies, and other pertinent information

Document all patient care and services in the electronic medical record (EMR)

Prepare patients for examinations, procedures, and treatments

Assist providers with:

Performing examinations, procedures, and minor surgeries

Ordering standard laboratory tests for chronic disease visits

Completing quality management activities in the EMR

Reconciling medications and allergies

E-prescribing medications after appropriate changes have been made by the provider

Perform phlebotomy, including blood draws, specimen collection, labeling, processing, and preparation for transport

Perform waived laboratory testing as ordered by the provider upon satisfactory assessment of competency

Assist with patient testing and screenings, including other diagnostic services upon satisfactory assessment of competency

Administer medications and vaccines upon satisfactory assessment of competency

Assist with wound care and remove sutures or staples from superficial wounds, as well as casts, splints, and other external devices, as directed by the provider and upon satisfactory assessment of competency

Set up, organize, and break down mobile clinical areas and equipment

Ensure medical supplies, medications, equipment, and clinical materials are available and properly stored for outreach activities

Clean and stock clinical areas and mobile units and maintain accurate inventory records

Respond to patient messages and assist with scheduling appointments, procedures, referrals, imaging, and follow-up care

Assist patients with navigating appointments and connecting with appropriate community resources and services

Support patient outreach and engagement efforts to promote continuity of care

Complete patient paperwork, including prior authorizations, referrals, home health paperwork, medical supply paperwork, and other required documentation

Work through assigned tasks in the EMR and maintain accurate and timely documentation

Communicate with physician offices, pharmacies, laboratories, hospitals, shelters, community organizations, patients, and other ancillary healthcare providers as directed by the provider

Provide administrative support as needed, including answering phones, scanning and filing documents, maintaining patient records, and coordinating patient information

Maintain patient confidentiality and follow all applicable HIPAA, safety, infection control, and organizational policies

Demonstrate flexibility and professionalism while working in a variety of community-based environments and with diverse patient populations

Qualifications:

Satisfactory completion of CMCF Medical Assistant Training Program

Certified Medical Assistant preferred but not required

Phlebotomy experience or certification preferred

Previous experience in a medical office, community health, outreach, or underserved population setting preferred

Excellent customer service and communication skills

Strong organizational skills and attention to detail

Basic computer and electronic medical record experience

Ability to manage time, multitask, and work effectively in a fast-paced environment

Ability to work independently and as part of a multidisciplinary team

Ability to adapt to changing environments and community-based work settings

Compassionate and respectful approach to working with individuals from diverse backgrounds and circumstances

Valid driver's license and reliable transportation, as required for assigned travel