Strategy & Operations Manager, Postmates

About the Role

As a Strategy & Operations Manager on the Postmates team, you will help us achieve our strategic goals by acting as our analytical engine. Operating as a startup within the broader Uber Eats business, our tight-knit team has the autonomy to do things differently, and move fast. This role requires a highly versatile professional with a superpower in data analysis, reporting infrastructure, and operational execution. You will conduct in-depth analysis, develop critical reporting systems, and generate insights that drive business performance across our customer and merchant groups.

You are a self-starter with a high degree of curiosity who thrives in fast-paced environments. You will have the opportunity to quickly develop, build, and operationalize data-backed solutions for the 'in the know' Postmates brand.

What You'll Do

• Observe & Strategize: As a critical problem solver, observe and understand current operations, processes, and consumer trends. Ask the right questions, and use your analytical skills to proactively call out risks and growth opportunities in a rapidly moving market.
• Analyze & Build: Dive deep into the data to identify trends and anomalies. Build, automate, and maintain the reporting systems and dashboards that help the business make better, faster decisions.
• Generate Insights: Translate complex data into meaningful, actionable recommendations based on research, customer needs, and feedback from our cross-functional teams.
• Develop Solutions: Design structured tests and operational solutions for customer and business problems, ensuring we have the right metrics in place to measure success and iterate rapidly.
• Operationalize Projects: Bring your data-driven ideas to life. Taking advantage of our startup-style agility, you will work closely with cross-functional stakeholders and subject matter experts to launch your recommendations and track their impact.

Basic Qualifications

• 2+ years of experience
• Bachelors degree
• Fluency in SQL, query languages, dashboard design/creation, and statistical methods
• High proficiency in Excel/Google Sheets

Preferred Qualifications

• Degree in data science, business or marketing analytics
• Proficient in Python, statistical and programming languages
• Familiarity with AI tools and techniques including agentic AI
• Interest in financial or operational forecasting, consumer pricing, revenue management, or marketing and/or social media analytics
• Critical and structured thinking, with a natural curiosity and confidence to seek out answers, and propose solutions where there may not yet be an answer
• Strong communication and presentation skills, including experience presenting data & insights to a diverse audience
• Strong project management skills, comfortable working independently at times
• Self-motivated, solutions-orientated, with a bias for impact and action
• Strong organization and time management skills
• An interest in the future of on-demand logistics
• Awareness of social and cultural tastes and trends
• Entrepreneurial mentality as a builder or fixer of businesses or processes
• Prior experience in data science or analytics, consulting or strategy, project or operations management, or a related field

For New York City, NY-based roles: The base salary range for this role is USD $106,000 per year - USD $118,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.