Strategy Director

Agency:

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

Strategy Director

Who We Are 
 
IMS represents leading brands at the point of purchase – in store, online, and behind the scenes – including digital and traditional signage, print and POP, and branded merchandise. Our marketplace is solution agnostic, so our clients achieve best execution at lowest price throughout North America. Our integrated platform (planning, procurement, freight, warehousing, kitting, fulfillment, field execution, analytics, and program management) empowers our clients to stay at the strategic level, knowing that we can help turn their marketing vision into a reality. Visit us at: www.IMSretail.com. 
 
IMS is wholly owned by Omnicom Group (NYSE: OMC), an inter-connected global network of leading marketing communication companies offering a diverse, comprehensive range of marketing solutions spanning brand advertising, customer relationship management, media planning and buying services, public relations and numerous specialty communications services to drive bottom line results for its clients (www.omnicomgroup.com). 

We value what makes you, you  

IMS is committed to building and maintaining a team that reflects the diverse consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS.  

WHAT DOES THE STRATEGY DIRECTOR DO: 

We are seeking an experienced and strategic Strategy Director to lead and drive organic growth initiatives within the corporate team of a leading Quick Service Restaurant (QSR) chain. This role will be instrumental in developing and executing comprehensive account strategies that expand our retail marketing and supply chain opportunities, enhance operational efficiency through technology and process improvements, and drive revenue growth across the broad-base account enterprise. The Strategy Director will serve as a key strategic partner to senior leadership, responsible for identifying growth opportunities, building executive relationships, and implementing scalable solutions that align with the QSR's corporate initiatives and long-term business objectives. 

Primary Responsibilities: 

Develop and lead comprehensive organic growth strategies focused on expanding retail marketing including POS solutions and services across the corporate QSR team 
Identify and assess market opportunities for new service lines, product enhancements, and operational efficiencies within the existing account 
Create detailed growth roadmaps with measurable KPIs, timelines, and resource requirements 
Conduct competitive analysis and market research to inform strategic recommendations and positioning 
Partner with product and operations teams to develop solutions that address specific corporate team needs 
Serve as one of the primary strategic business partners to senior leaders within the QSR corporate organization 
Build and maintain executive-level relationships with key stakeholders across multiple departments (Operations, IT, Finance, Corporate Partnerships) 
Act as an internal advocate for the account, ensuring alignment across all company departments 
Identify and quantify new revenue opportunities within the corporate account, including service upselling, technology implementations, and operational optimization initiatives 
Develop business cases and ROI analyses for proposed solutions and investments 
Monitor and report on organic growth progress, pipeline development, and revenue realization 
Establish and manage annual account growth targets and develop detailed plans to achieve or exceed them 
Collaborate with implementation, support, and technical teams to ensure customer success and satisfaction 
Manage account feedback loops and translate client input into actionable product and service enhancements 
Work closely with account leads, sales, operations, product development, and customer success teams to coordinate strategic initiatives 
Champion internal alignment around account priorities and growth opportunities 
Facilitate communication and collaboration between the client organization and internal teams 
Present findings, recommendations, and progress updates to senior management 
Onsite client presence required; some travel required 

Key Requirements: 

Experience in business strategy, client engagement, or related field within the QSR, restaurant technology, or retail execution sectors 
Demonstrate expertise in developing and executing organic growth strategies that resulted in measurable revenue increases 
Proven ability to build and maintain executive-level relationships and influence key decision makers 
Strong understanding of restaurant operations and QSR business models 
Strategic thinking with the ability to translate market insights into actionable business initiatives 
Exceptional communication skills with ability to present complex information to diverse audiences 
Project management expertise with proven ability to lead cross-functional initiatives to completion 
Analytical capability with strong proficiency in data analysis, financial modeling, and business metrics 
Problem-solving mindset with ability to identify creative solutions to complex business challenges 

EXPERIENCE/QUALIFICATIONS: 

Bachelor’s degree with a proven history of career progression 
10+ years of relevant account management, strategic partnerships, or business development roles 
Ability to prioritize and manage multiple projects simultaneously, independently, efficiently and under tight deadlines 
Strong organization, communication and interpersonal skills, with the ability to work both independently and in a team 
Track record of identifying and capturing organic growth opportunities within existing accounts 
Critical thinking, strong analytical skills and problem-solving ability 
Ability to maintain professional demeanor under pressure 
Proficiency in Microsoft Office Suite products and Adobe  
Familiarity with CRM software, process mapping software, and business intelligence tools such as Salesforce, Power BI, Figma 
QSR, Retail and/or CPG experience 

WHAT WE OFFER: 
In addition to a collaborative and innovative work environment and the ability to make a significant company impact, you will receive: 

Competitive salary  
Medical, dental, vision coverage, including family-forming benefits and gender-affirming care 
401(k) with match 
Disability Insurance (short term and long term)  
Generous Time Off policy  
Hybrid work policy 
Robust peer recognition program  
Training and development opportunities  
Tuition reimbursement program 
Access to Omnicom's Employee Resource Groups: Black Together, Open Pride, Acento, Open Disability, and OmniWomen 
Commitment to growing and enhancing our organizational culture  
 

IMS is an Equal Opportunity Employer  

The salary range for this job is $150,000-$170,000 - The salary range provided in this job posting is an estimate based on market data and internal equity. Final compensation will be determined based on knowledge, skills, experience, location, and other relevant factors such as certain certifications that may be desired for this role.  $150,000.00 - $170,000.00

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.