Strategic Partnerships AI-Enabled Marketing Operations Program Manager

Strategic Partnerships AI-Enabled Marketing Operations Program Manager

Overview

We are seeking an experienced Marketing Operations Program Manager to serve as the operational hub and "air traffic controller" across Strategic Partnerships' integrated marketing portfolio. This individual will bring structure, visibility, and execution rigor across five strategic partnerships and multiple cross-functional teams while establishing the AI-powered operating model that enables the organization to scale campaign execution and reporting.

The ideal candidate thrives in fast-paced environments, excels at stakeholder communication, proactively manages risks and dependencies, and can confidently navigate ambiguity while bringing order to complex marketing ecosystems. Beyond traditional project management, this individual will identify opportunities to leverage AI, Copilot, automation, and operational tooling to streamline planning, reporting, communications, and campaign management activities.

What You'll Do

Portfolio & Campaign Operations Management

• Serve as the central coordination point across five Strategic Partnership teams and five creative teams.
• Maintain end-to-end visibility across integrated marketing programs, ensuring stakeholders have accurate status, timelines, dependencies, and next steps.
• Act as the operational lead responsible for campaign planning, execution oversight, communications, and reporting.
• Establish consistent operating rhythms to improve execution quality, transparency, and accountability.

Quarterly Planning Leadership

• Lead execution of the quarterly planning process across five strategic partnership portfolios.
• Coordinate planning inputs, milestone tracking, resource alignment, stakeholder communications, and deliverable reviews.
• Ensure campaign priorities, dependencies, and key milestones are clearly documented and communicated.
• Drive planning readiness and alignment across partnership, creative, and operations teams.

Campaign Tracking & Communications

• Manage weekly reporting and communications for integrated campaigns and programs, representing approximately 20 initiatives per quarter.
• Gather updates from partnership and creative teams and synthesize information into concise, executive-ready reporting.
• Maintain campaign dashboards, reporting cadences, and stakeholder communication plans.
• Ensure teams remain aligned on deliverables, schedules, approvals, and launch readiness.

Risk & Dependency Management

• Identify, assess, and proactively escalate program risks, resource constraints, timeline conflicts, and cross-team dependencies.
• Develop mitigation plans and facilitate rapid resolution of blockers.
• Provide leadership with clear visibility into delivery risks and required decisions.

Rhythm of Business Support

• Coordinate monthly partnership reviews and planning meetings across multiple stakeholder groups.
• Manage agendas, communications, action-item tracking, and follow-through.
• Support key planning moments, campaign reviews, and business updates.

Campaign Leadership

• Directly program manage strategic campaigns without dedicated production or PM support.
• Own cross-functional coordination, timeline management, stakeholder communications, and execution readiness.
• Ensure strategic campaigns stay on track despite competing priorities across the broader portfolio.

AI-Driven Operations & Process Innovation

The first phase of this role is learning the business, understanding campaign workflows, stakeholder needs, and operational rhythms. The second phase is transforming those workflows through AI and automation.

Key AI Responsibilities

• Assess existing planning, reporting, and campaign management processes to identify automation opportunities.
• Design and implement AI-enabled workflows that reduce manual administrative work and improve operational efficiency.
• Build and maintain an AI-powered campaign operations framework leveraging approved AI tools.
• Develop reusable prompts, agents, templates, and playbooks that streamline:
• Status reporting
• Meeting preparation and recaps
• Quarterly planning
• Risk identification
• Campaign communications
• Executive reporting
• Knowledge management

Establish a scalable system for campaign intelligence, allowing teams to quickly access historical plans, learnings, timelines, and dependencies. Partner with leadership to identify opportunities where AI can improve decision-making, visibility, and resource planning. Continuously optimize workflows to reduce operational overhead and increase team capacity.

Operational Excellence

• Finalize and enhance the Strategic Partnerships campaign operations playbook.
• Create scalable governance models, templates, communication frameworks, and reporting standards.
• Establish best practices that improve consistency and execution across all partnership teams.
• Drive continuous improvement through process optimization, automation, and AI adoption.

Qualifications

Required Experience

• 7+ years in program management, marketing operations, campaign operations, or business management roles.
• Experience leading complex, cross-functional marketing programs involving numerous stakeholders and workstreams.
• Proven success operating in fast-paced, ambiguous environments.

AI & Technology Experience

• Strong proficiency with AI-enabled productivity tools.
• Experience implementing workflow automation, process improvements, or operational systems.
• Ability to translate business requirements into scalable operational frameworks.
• Passion for leveraging AI to improve team effectiveness and organizational efficiency.

Core Competencies

• Exceptional communication and stakeholder management.
• Superior organization and prioritization skills.
• Strategic thinker with strong execution discipline.
• Ability to influence without authority.
• Comfortable bringing structure, predictability, and accountability to highly dynamic environments.

Success Outcomes

Within the first 6-12 months, this role will:

• Deliver operational excellence across Strategic Partnerships' integrated campaign portfolio.
• Create executive visibility into campaign status, risks, and dependencies.
• Reduce manual reporting and coordination effort through AI-enabled workflows.
• Establish a repeatable operating model across five partnership teams and five creative teams.
• Build the AI infrastructure, automation framework, and knowledge management system that enables Strategic Partnerships to scale more effectively in the future.

Prime 8 Positioning: This is less of a traditional PM role and more of an AI-Enabled Marketing Operations Lead or Campaign Operations Architect. The value proposition is not simply running the machine, but learning the machine and then building the AI-powered operating system that allows the team to run faster, with greater visibility, and less manual effort.

Compensation: Prime 8 uses different pay ranges based on level of position, relevant experience and specific candidate location. The pay range for this role is between $120,000 - $135,000 per year (based on full time employment), plus employee benefits and eligibility for a bonus.

Employee Benefits: Prime 8 o?ers a rich package of excellent Medical, Dental (including orthodontic) and Vision insurance (for employees and their families) for eligible employees. Prime 8 offers Paid Holidays and Paid Time Off, a 401K Plan, company paid Group Life, STD, LTD, and employee paid Life Insurance and Long Term Disability options. Prime 8 offers a great referral bonus program for our employees as well.

Check out our additional employee benefits!

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prime 8 Consulting, we are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your background/experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the candidate we are looking for, whether for this role or other roles we have in the future.

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