Strategic Partnership Specialist

The Strategic Partnership Specialist is responsible for developing and managing strategic relationships with Practice Management System vendors, benefit eligibility lookup providers, and other key stakeholders within the Delta Dental member company technology ecosystem. This role serves as a bridge between business, technology, and industry partners to expand adoption of the Nexus platform and direct payer API integrations that streamline eligibility, claims, and information exchange processes with other member Delta companies. The specialist will work closely with PMS vendors, dental offices, delta member companies, the DDPA, and internal stakeholders to identify business opportunities, drive platform adoption, and improve streamlined data exchange in the Dental payor network. The ideal candidate combines strong relationship management capabilities, industry expertise, and technical acumen with a deep understanding of dental practice operations, payer processes, and healthcare technology integrations.

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

#LI-Hybrid

• 4+ w/Bachelor's degree
• Experience working with Practice Management Systems, healthcare software providers, or healthcare technology vendors.
• Strong knowledge of dental office operations, practice workflows, and provider business challenges.
• Experience building and managing strategic business relationships.
• Excellent verbal, written, presentation, and negotiation skills.
• Demonstrated ability to translate technical concepts into business value and market opportunities.
• Experience leading cross-functional initiatives and managing multiple stakeholders.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 22. $93,445 - $202,465

• Develop and manage executive-level strategic relationships with PMS vendors, eligibility verification providers, and other dental technology partners; serve as the primary liaison between external partners and internal teams; drive joint business planning and partnership strategies; facilitate business reviews; and identify opportunities to expand Nexus platform adoption and direct payer API integrations.
• Drive Nexus platform adoption and ecosystem growth through API-based integrations, go-to-market strategies, and strategic partnerships across PMS vendors, providers, and payers.
• Business Development & Industry Consulting: Drive business growth by translating Nexus capabilities into compelling value propositions, demonstrating ROI, and leading executive-level sales, partnership, and industry engagement strategies.
• Engage providers, DSOs, and practice leaders to understand workflow challenges, gather market insights, and drive solutions that improve technology adoption, efficiency, and provider experience.
• Leverage deep knowledge of the dental payer ecosystem to drive interoperability, modernize provider-payer connectivity, and advance strategic partnerships across payers, PMS vendors, and trading partners.
• Conduct market and competitive analysis to identify industry trends, emerging technologies, strategic partnerships, and growth opportunities across the dental technology ecosystem.
• Work across Product, Engineering, Delivery, Sales, Provider Relations, and Business Development to align partner needs, market insights, and business objectives with product strategy, integration execution, and long-term partner success.
• Develop and manage executive-level strategic relationships with PMS vendors, eligibility verification providers, and other dental technology partners; serve as the primary liaison between external partners and internal teams; drive joint business planning and partnership strategies; facilitate business reviews; and identify opportunities to expand Nexus platform adoption and direct payer API integrations.
• Drive Nexus platform adoption and ecosystem growth through API-based integrations, go-to-market strategies, and strategic partnerships across PMS vendors, providers, and payers.
• Business Development & Industry Consulting: Drive business growth by translating Nexus capabilities into compelling value propositions, demonstrating ROI, and leading executive-level sales, partnership, and industry engagement strategies.
• Engage providers, DSOs, and practice leaders to understand workflow challenges, gather market insights, and drive solutions that improve technology adoption, efficiency, and provider experience.
• Leverage deep knowledge of the dental payer ecosystem to drive interoperability, modernize provider-payer connectivity, and advance strategic partnerships across payers, PMS vendors, and trading partners.
• Conduct market and competitive analysis to identify industry trends, emerging technologies, strategic partnerships, and growth opportunities across the dental technology ecosystem.
• Work across Product, Engineering, Delivery, Sales, Provider Relations, and Business Development to align partner needs, market insights, and business objectives with product strategy, integration execution, and long-term partner success.