Position: Strategic Partner & Vendor Program Manager
Location: Sunnyvale, CA/ Austin TX
Duration: 6 Month Contract
Rate: $65
Role Description:
We are seeking an experienced Strategic Partner & Vendor Program Manager to lead complex, partner-facing technology initiatives at the intersection of digital authentication, access control (e.g., smart mobility, corporate facilities, digital wallet keys), and fintech/payments.
In this role, the candidate will be the primary liaison between external strategic partners/vendors and internal cross-functional engineering, product, and compliance teams. The candidate will drive multi-year programs from partner onboarding and commercial agreement through technical integration, security compliance, and global market rollout.
- Strategic Partner & Vendor Management
- Act as the single point of contact (SPOC) for key global technology partners, hardware vendors, and service providers.
- Manage vendor lifecycle end-to-end: participate in contract scoping, SLA definitions, vendor performance reviews, and financial approvals/invoicing.
- Identify cost-saving opportunities and negotiate service contracts while preserving deliverable quality and delivery speed.
- Cross-Functional Program Delivery
- Lead end-to-end delivery of complex technical integrations involving hardware, firmware, mobile SDKs, digital identity, access control, and payment protocols.
- Orchestrate work across globally distributed teams (Product, Engineering, QA, InfoSec, Legal, Operations, and external partner teams).
- Define program roadmaps, work breakdown structures (WBS), risk registers, and critical path schedules across Agile, Waterfall, and hybrid frameworks.
- Technical Integration & Product Expansion
- Translate complex business, security, and cryptographic/authentication requirements into actionable technical milestones for partners.
- Drive technical enablement and onboarding to ensure partner systems meet strict security, latency, and user experience (UX) criteria (e.g., Apple Wallet/NFC access, biometric/PKI auth, ISO/compliance standards).
- Coordinate pilot testing, field validations (e.g., smart mobility/scooters, facility turnstiles, readers), and full-scale commercial launches.
- Governance, Compliance & Reporting
- Establish operational frameworks, KPI dashboards, and quality gates to monitor partner SLA adherence and integration health.
- Lead steering committee reviews and executive briefings, distilling technical blockers into concise, data-backed decisions.
- Ensure all partner integrations comply with industry-specific security, regulatory, and data privacy mandates.
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