Strategic Account Technologist

Overview

Are you a technology leader who enjoys building trusted relationships and turning business ambition into real outcomes? We are looking for an Account Technology Strategist based in the North Carolina area to join a global account team supporting one of Microsofts strategic enterprise customers, a world-leading industrial manufacturer.

Our team works with the customer across AI, cloud, data, security and business applications. It is a long-term partnership that we are proud of and know we can grow further, and the customers business areas in North America are increasingly looking to Microsoft for hands-on support with AI, agents and business solutions. We would like to be closer to them. This role is about being that local presence: a trusted technology advisor on the ground in the US, working as a natural extension of a close-knit global team.

You will work together with the Account Executive and the wider account team, help business leaders find where Microsoft can make a real difference, and turn those ideas into opportunities and adoption. You will help establish how we show up for the customer in the US, and you will learn from, and contribute to, a team that cares about doing the right thing for its customer.

The role is based in North Carolina, with regular time onsite with the customer and occasional travel to other customer locations in the US.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Build and nurture trusted relationships with business and technology leaders across the customers North American organization, from plant and operations leaders to divisional digital and IT executives.
• Understand each business areas priorities and translate them into a technology strategy and the roadmap across Microsoft portfolio.
• Identify, shape and progress new opportunities, from first conversation and use-case discovery to a qualified, funded initiative, in partnership with the Account Executive.
• Lead local engagements such as envisioning and architecture workshops, skilling activities, executive briefings and hands-on sessions that help people adopt Copilot and agents in their daily work.
• Orchestrate Microsoft specialists, customer success and partner resources, and connect local initiatives with the customers global programs and governance.
• Be the US voice in the global account team, bringing customer insight, local priorities and market context into account planning and reviews.
• Stay close to industry trends in manufacturing, from connected products and aftermarket services to engineering and supply chain, and how technology can address them.
• Other: Embody our culture and values

Qualifications

Required Qualifications

• Bachelors Degree in Computer Science, Information Technology, Engineering, Business or related field AND 5+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience
• OR equivalent experience.

Other Requirements

• This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Preferred Qualifications

• 5+ years of experience in manufacturing, automotive, commercial vehicles, industrial equipment or a related industry.
• Broad knowledge of the Microsoft Cloud and AI portfolio, including Microsoft 365 Copilot and agents, Azure data and AI, security and business applications.
• Proven experience in digital transformation, using technology to drive measurable customer business outcomes.
• Experience working in global, virtual teams across time zones and cultures.
• A team-first mindset, curiosity and the initiative to help build something new.
• Experience developing multi-year technology strategies and roadmaps that align enterprise investments to business priorities and measurable outcomes.
• Experience advising and influencing senior and C-level leaders on digital transformation, cloud, AI, security, and emerging technologies.
• Ability to translate industry trends, competitive insights, and business challenges into differentiated technology strategies and transformation opportunities.
• Experience leading complex account planning and cross-functional orchestration to drive pipeline, adoption, consumption, and customer outcomes.

Strategic Account Technology IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.