Strategic Account Manager

MAU is hiring a Strategic Account Manager-OEM for our client in Peachtree City, GA. As a Strategic Account Manager-OEM, you will develop long-term OEM technology partnerships, manage strategic accounts, and drive growth through collaborative engineering and automation solutions. This is a direct-hire opportunity.

Benefits Package

• 401(k)
• Life insurance
• Health insurance
• Dental insurance
• Vision insurance
• Short-term disability
• Long-term disability
• Flexible spending account (FSA)
• Health savings account (HSA)

Required Education and Experience

• 5+ years of experience selling to original equipment manufacturers (OEMs) in the off-highway equipment industry
• Experience working with engineering organizations
• Experience managing complex technical sales
• Proven success developing long-term strategic accounts

General Requirements

• Strong understanding of sensors, controllers, human-machine interfaces (HMIs), displays, CAN systems, machine control, laser guidance, mobile automation, and OEM product development processes
• Strategic account management and long-term account planning skills
• Consultative selling and opportunity strategy development skills
• Executive relationship development and commercial negotiation skills
• Technical communication skills
• CRM proficiency, including account planning, opportunity tracking, and relationship management
• Cross-functional leadership and collaboration skills
• Strategic, curious, and technically minded approach to customer relationships
• Strong organizational skills and a professional demeanor
• Patience, persistence, and a relationship-oriented mindset
• Ability to communicate and collaborate effectively with engineers, executives, and purchasing leaders
• Commitment to developing sustainable, long-term technology partnerships

Essential Functions

• Manage assigned strategic OEM accounts from initial CRM entry through the entire customer journey, maintaining ownership of account development, relationships, and growth opportunities.
• Develop comprehensive account strategies, growth strategies, relationship strategies, platform strategies, and multi-year account plans.
• Build trusted relationships across Engineering, Product Management, Strategic Purchasing, Supply Chain, Operations, Manufacturing, and Executive Leadership.
• Establish multiple stakeholder relationships within each strategic account to support long-term partnerships and reduce reliance on individual contacts.
• Analyze OEM organizational structures to identify decision-makers, technical influencers, internal champions, business units, machine platforms, engineering teams, purchasing organizations, and future product opportunities.
• Represent the organization in executive meetings, engineering discussions, technology reviews, industry conferences, trade shows, customer visits, and supplier events.
• Lead strategic customer discussions involving engineering priorities, product roadmaps, platform standardization, hardware outsourcing, manufacturing scalability, electronics architecture, software, connectivity initiatives, and future automation strategies.
• Manage requests for quotation (RFQs), commercial negotiations, long-term agreements, business reviews, pricing discussions, and strategic growth planning.
• Coordinate cross-functional resources, including Engineering, Product Management, Technical Inside Sales, Marketing, and Operations, to support strategic OEM partnerships.
• Maintain comprehensive CRM records, including account strategies, stakeholder maps, relationship histories, opportunity statuses, customer priorities, next-step dates, meeting notes, and growth opportunities.
• Identify opportunities to expand technology partnerships into additional OEM machine platforms and business units.
• Anticipate future customer requirements and identify potential business opportunities before formal RFQs are issued.
• Position the organization as a preferred technology partner by aligning engineering expertise, proven hardware platforms, and manufacturing capabilities with customer needs.
• Develop and maintain a sustainable pipeline of long-term OEM business opportunities.
• Monitor strategic account performance through new OEM platform wins, revenue growth, business unit expansion, and new technology partnership opportunities.
• Evaluate relationship development through established Engineering, Product Management, Purchasing, and Executive Leadership connections and identified internal champions.
• Track account management performance through completed strategic account plans, CRM completeness, pipeline progression, forecast accuracy, and next-step compliance.
• Complete the following strategic account development activities during the first 90 days:
• Days 1-30: Learn the organizations products, technologies, and OEM strategy; review assigned strategic accounts; complete account maps; establish an initial LinkedIn network; and meet key existing customers.
• Days 31-60: Initiate relationship-building meetings, conduct customer discovery conversations, develop account growth plans, and expand stakeholder networks within each OEM.
• Days 61-90: Assume ownership of strategic account plans, identify new machine platform opportunities, lead commercial discussions, strengthen the organizations position as a trusted technology partner, and build a sustainable long-term strategic pipeline.