Strategic Account Manager

Strategic Account Manager in Orlando, FL - Syneos Health

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Strategic Account Manager Updated February 13, 2026 Location: Orlando, FL, United States Job ID: 13940 Not ready to apply Join our Talent Network

Description You know how to clear the way, attend to complex situations, and serve as a trusted liaison. We are seeking a Strategic Business Director (SBD) to support the launch of a cardiovascular product in the critical care space. In this highly strategic field-based role, you will engage key stakeholders across complex hospital systems, academic institutions, integrated delivery networks (IDNs), and GPOs to drive product adoption and market access. Reporting to the Syneos Health Area Business Director, you will serve as a critical liaison with priority regional accounts and help shape execution within institutional channels.

Key Responsibilities

• Drive business development and product adoption within key academic institutions, IDNs, and GPOs by targeting appropriate prescribers, influencers, and decision-makers.
• Build and maintain detailed account profiles, including protocol processes, pull-through targets, and key influencers.
• Evaluate unique needs of complex institutional customers and collaborate cross-functionally with Managed Markets, Trade Value Access, Contracting, Medical HEOR, Marketing.
• Engage pharmacy directors, medical directors, P&T committees, contracting managers, service line directors, and clinical staff to support adoption.
• Work collaboratively with Account Managers, Area Sales Directors, MSLs, and other colleagues.
• Partner with National Account Managers and Managed Markets leadership to communicate contracts, pricing, and other HEOR financial interactions.

Essential Requirements

• Bachelors degree in Business Administration, Pharmaceutical, or related field.
• 10 years of pharmaceutical or biotech experience.
• 7 years of working with large academic health systems, IDNs, and/or GPOs, ideally in Critical Care or Cardiology.
• Contract management experience.
• Strong knowledge of Managed Care coverage and product reimbursement.
• Experience collaborating across marketing, medical field teams, and market access functions.
• Understanding of EMR systems, CPOE, and order set development.
• Ability to travel more than 50%.
• Cardiology and/or startup pharma experience preferred.

At Syneos Health, we are dedicated to building a diverse, inclusive, and authentic workplace. If your past experience doesnt align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health Our ability to collaborate and problem-solve makes a difference in patients lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support resources and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients lives around the world. Work Here Matters Everywhere.

How are you inspired to change lives? Syneos Health companies are affirmative action, equal opportunity employers. Minorities, Females, Veterans, Disabled. Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop, and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, health benefits, including medical, dental, and vision, company match 401k, flexible paid time off, PTO, and sick time.

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Share this job Apply Inside Syneos Health Our Values Who We Are Our Solutions Diversity, Equity, and Inclusion Why Work Here Discover what our more than 29,000 employees already know. Work here matters everywhere. We work hard and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients lives around the world. Selecting us as an employer secures a career in which youre guaranteed to collaborate with passionate problem solvers, partner with the most diverse team of experts in the industry. From the top down, our people are inspiring. Everyone has a voice and is encouraged to use it. Be empowered and thrive.