Strategic Account Manager

The ideal candidate will possess deep expertise in supply chain operations, automated solutions, and complex sales cycles, with a proven ability to develop insight-driven solutions that improve customer performance, productivity, and profitability. The Strategic Account Manager will be responsible for driving business growth through the development and management of large, complex customer relationships focused on integrated automation, software, and supply chain solutions.

Job Overview
Search Solution Group is seeking a Strategic Account Manager on behalf of our client, a provider of intralogistics systems, supply chain automation, and warehouse management solutions.

The Strategic Account Manager will be responsible for driving business growth through the development and management of large, complex customer relationships focused on integrated automation, software, and supply chain solutions. This role targets enterprise-level opportunities requiring consultative selling, executive engagement, and strategic account planning. The ideal candidate will possess deep expertise in supply chain operations, automated solutions, and complex sales cycles, with a proven ability to develop insight-driven solutions that improve customer performance, productivity, and profitability. This position offers the opportunity to influence major supply chain transformations while partnering with cross-functional teams to deliver industry-leading solutions.
Key Responsibilities

• Develop and execute strategic account penetration plans for targeted enterprise customers.
• Identify, qualify, and pursue large-scale business opportunities within assigned markets and accounts.
• Build and maintain relationships with senior supply chain, operations, and executive-level decision makers.
• Collaborate with internal teams including Engineering, Solution Development, Project Management, Finance, and Operations to create customized customer solutions.
• Conduct customer presentations and communicate complex value propositions, business cases, and ROI analyses.
• Lead consultative sales engagements focused on solving customer supply chain and operational challenges.
• Negotiate and close complex enterprise agreements with C-suite executives and key stakeholders.
• Manage multimillion-dollar opportunities while meeting revenue, profitability, and growth objectives.
• Develop a comprehensive understanding of customer organizational structures, business objectives, and purchasing processes.
• Utilize industry expertise to identify emerging trends, market opportunities, and customer needs.
• Provide leadership and direction to cross-functional teams throughout the sales process.
• Maintain accurate opportunity forecasting and pipeline management within CRM systems.
• Recommend strategies to improve market share, revenue growth, and competitive positioning.
• Support business development and marketing initiatives within targeted vertical markets.

Requirements IncludeEducation

• Bachelor's degree in Business, Engineering, Supply Chain Management, Logistics, or a related discipline required.
• Advanced degree preferred.
• Engineering degree is highly desirable.

Experience

• 12+ years of successful sales or account management experience involving complex technical solutions.
• Proven experience selling highly technical automation, logistics, distribution, or supply chain solutions.
• Experience managing large enterprise accounts and strategic customer relationships.
• Demonstrated success selling multimillion-dollar projects
• Experience negotiating complex agreements with executive and C-suite stakeholders.
• Consultative sales experience within distribution, logistics, supply chain, or automation industries preferred.
• Experience with Supply Chain Execution (SCE) software solutions preferred.
• Proven track record of driving revenue growth and expanding market share.
• Experience working in high-growth, fast-paced environments.

Skills

• Strategic account management and business development expertise.
• Advanced consultative selling and solution-selling capabilities.
• Strong negotiation and closing skills.
• Executive-level communication and presentation abilities.
• Financial and ROI analysis capabilities.
• Relationship-building and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Project coordination and cross-functional collaboration skills.
• CRM proficiency, preferably Salesforce.
• Ability to manage multiple priorities and complex sales cycles simultaneously.
• Strong organizational and pipeline management skills.

Certifications

• Training or certification in strategic selling methodologies such as Miller Heiman preferred.
• Relevant supply chain, sales, or business development certifications are a plus.

Knowledge

• Supply chain operations and logistics management.
• Warehouse automation and intralogistics systems.
• Distribution center technologies and automation solutions.
• Supply Chain Execution (SCE) software platforms.
• Enterprise sales processes and account planning strategies.
• ROI modeling and business case development.
• Vertical market expertise within manufacturing, distribution, logistics, retail, e-commerce, or related industries.
• CRM systems and sales forecasting methodologies.
• Market trends affecting supply chain and warehouse operations.

Key Competencies

• Strategic Thinking
• Consultative Selling
• Executive Presence
• Account Management
• Business Development
• Relationship Building
• Negotiation
• Communication Skills
• Leadership
• Problem Solving
• Financial Acumen
• Customer Focus
• Collaboration
• Adaptability
• Results Orientation
• Change Management

How to Apply
To apply for this position, please click the "Apply" button at the top right of your screen. Alternatively, you can email your application to info@ssgresume.com . Please ensure to include your resume and any other relevant documents or information that showcase your qualifications and suitability for the role. We appreciate your interest in joining our team and look forward to reviewing your application.
Company Overview
Industry: Building Materials

Location: Grand Rapids, Michigan
Equal Opportunity Employer Statement
Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team.
Disclaimer
Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned as needed to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.