Highlights
Utilize key tools and metrics (e.g., customer comments, operating statement, score card, etc.) to evaluate store performance, recognize trends, and analyze operations to effectively reduce shrink, increase total store freshness, maximize sales/profits and exceed the customer's. - Any experience in retail management- Assist store leaders and associates in providing a positive customer shopping experience and increase associate interest in customer service/relations to enhance the company's reputation as the Best In Class in the retail food industry.
Numbers & Facts
| Location | The Dalles, OR |
| Job Type | Full-time |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1883 |
| Website | https://jobs.kroger.com/fred-meyer/go/Fred-Meyer/587600/ |
Description
Create a friendly customer experience through exceptional service by highly satisfying each customer's needs and exceeding their expectations. Assist the store management through the district with day-to-day store operations in the areas of engagement, freshness, shrink and expense management. Assist store management in building high performance work teams by engaging, rewarding, coaching and developing associates. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- High School Diploma or GED
- Effective at leading teams
- Ability to recognize and protect highly confidential information
- Strong analytical skills
- Ability to lead and develop others
- Ability to handle stressful situations
- Effective interpersonal communication and customer service skills
- High School Diploma or GED
- Effective at leading teams
- Ability to recognize and protect highly confidential information
- Strong analytical skills
- Ability to lead and develop others
- Ability to handle stressful situations
- Effective interpersonal communication and customer service skills
Desired
- Bachelor's Degree
- Any experience with financial responsibility, including budget preparation and management
- Any experience as assistant store manager (e.g., in areas of Operations, Merchandising, or Human Resources)
- Any experience in retail management- Assist store leaders and associates in providing a positive customer shopping experience and increase associate interest in customer service/relations to enhance the company's reputation as the Best In Class in the retail food industry
- Address all customer inquiries and complaints in a friendly and timely manner
- Assist the store manager with day-to-day store operations (e.g., store walks, huddles, close the loop calls, scheduling vacation relief) to achieve desired sales and EBITDA results
- Host department meetings to ensure department leaders and associates understand and support Friendly & Fresh operational best practices and store standards
- Lead, coach and teach other assistant store managers (Operations, Merchandising and Human Resources) in their roles and responsibilities and the performance of store duties
- Communicate all necessary information to store associates enabling them to effectively carry out their duties.
- Encourage department leaders and associates to identify improvement opportunities around Friendly & Fresh; empower them to work collaboratively to develop solutions and create implementation action plans
- Ensure effective training and department programs are in place to support and sustain new store initiatives
- Utilize key tools and metrics (e.g., customer comments, operating statement, score card, etc.) to evaluate store performance, recognize trends, and analyze operations to effectively reduce shrink, increase total store freshness, maximize sales/profits and exceed the customer's
- Analyze and manage store staffing and scheduling using forecasting tools and performance reports in collaboration with department leaders and the Human Resources assistant store manager
- Assist the store manager in conducting interviews, training associates and providing timely feedback to store associates on individual and department performance
- Ensure compliance with federal, state, and local laws and company policies
- Supervise and coach direct reports in the performance of their duties, complete performance reviews and provide feedback to direct reports
- Travel to stores to conduct store visits and assist in the overall day-to-day operations as needed
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
About Company
Want to do more with your career?
Fred Meyer is based in Portland, Oregon, with over 130 stores throughout Oregon, Washington, Idaho & Alaska. Fred Meyer offers one-stop shopping with employment opportunities in apparel, housewares, food, pharmacy and home electronics as well as in our division office.
Why Work for Fred Meyer?
Great People – Challenge. Growth. Fun. Success. We foster an environment encouraging Associates to learn and develop while helping them pursue their career interests.
Great Culture – Gathering Associate feedback is an integral part of the continuing success of Fred Meyer. We offer unique programs giving Associates an opportunity to provide direct feedback to improve our processes and procedures.
Great Community – Buying locally whenever possible, giving back to each community we serve and encouraging volunteerism – these each play an important role in our reputation as a good neighbor.
We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals with a passion for people and a passion for results.
Fred Meyer is based in Portland, Oregon, with over 130 stores throughout Oregon, Washington, Idaho & Alaska. Fred Meyer offers one-stop shopping with employment opportunities in apparel, housewares, food, pharmacy and home electronics as well as in our division office.
Why Work for Fred Meyer?
Great People – Challenge. Growth. Fun. Success. We foster an environment encouraging Associates to learn and develop while helping them pursue their career interests.
Great Culture – Gathering Associate feedback is an integral part of the continuing success of Fred Meyer. We offer unique programs giving Associates an opportunity to provide direct feedback to improve our processes and procedures.
Great Community – Buying locally whenever possible, giving back to each community we serve and encouraging volunteerism – these each play an important role in our reputation as a good neighbor.
We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals with a passion for people and a passion for results.