About the Role
PMI Southeast CT is hiring a full-time Short-Term Rental Assistant Property Manager to keep our vacation rental homes guest-ready. You'll own the turnover between stays — coordinating housekeeping, inspecting homes before guests arrive and after they leave, and making sure maintenance issues get fixed quickly. This is a hands-on, in-the-field role based out of our New London office, reporting to the STR Property Manager.
Responsibilities
- Coordinate housekeeping and laundry schedules around check-ins and check-outs
- Conduct pre-arrival and post-departure inspections and document property condition with photos
- Confirm every home meets PMI's standard of appearance before each guest arrives
- Restock guest supplies and manage inventory across the portfolio
- Report and track damage, missing items, and maintenance needs
- Schedule vendors and contractors, follow up on repairs, and confirm work is completed
- Respond to urgent on-site issues during guest stays
- Keep inspection, maintenance, and inventory records up to date in our software
- Support the STR Property Manager with special projects and seasonal property prep
Schedule
- Full time, approximately 40 hours per week
- Some weekend work is required — weekends are our busiest turnover days
- Flexibility during peak summer season and holidays
Qualifications
- 1+ year of experience in property management, hospitality, housekeeping supervision, or maintenance coordination preferred
- Strong attention to detail — you notice what a guest would notice
- Organized and able to juggle multiple same-day turnovers
- Clear, professional communicator with vendors, housekeepers, and team members
- Comfortable with smartphones, apps, and property management software
- Able to lift up to 30 lbs, climb stairs, and be on your feet for long periods
- Valid CT driver's license, good driving record, and reliable insured vehicle
Compensation & Benefits
- $20–$24 per hour, based on experience
- Paid time off after 90 days
- 401(k) with company match
- Business mileage reimbursement
- In-house training and room to grow with our STR program
About Property Management Inc.
Founded in 2008, Property Management Inc. is a rapidly growing franchise that provides expert property management services to the four pillars of property management: residential, commercial, association and short term rentals. The services and solutions offered by PMI build value for property owners and are unmatched in the property management industry. With hundreds of offices nationwide, we are always looking for talented individuals to join the PMI team.
This franchise is independently owned and operated. Your application will go directly to the local office and all hiring decisions will be made by the franchisee. All inquiries about employment should be made directly to the franchisee/franchise location and not to the corporate office of Property Management Inc.