Store Operations Specialist

Store Operations Specialist - Junior

Location: Framingham, MA

Onsite Flexibility: Hybrid

Contract Details

• Position Type: Contract
• Contract Duration: 8 months
• Contract-to-Hire: Contract to perm potential
• Pay Rate: $20.00 $25.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The Sierra Store Operations Specialist (Contractor) represents Merchandise Presentation and Store Operations in projects and initiatives that impact merchandise standards and store execution across all Sierra stores. This role supports seasonal floor sets, feature and flow planning, remodels/relocations, new store openings, fixture rollouts, and other sales-driving initiatives. Serving as a key liaison between the Stores and cross-functional partners like Marketing, Buying/Planning and Store Design, the specialist evaluates store presentation opportunities, resolves merchandising challenges, and helps ensure presentation standards align with business objectives.

Key Responsibilities

• Drive consistent presentation standards across all stores
• Coordinate and communicate to stores monthly on seasonal feature and flow direction, merchandising updates, markdown calendar, etc.
• Support special projects for sales driving initiatives including floor plan development, fixture rollouts and budgets
• Assist with new stores, remodels and relocations
• Partner with Marketing, Buying/Planning, Loss Prevention, and Fixtures/Design teams to execute merchandise presentation initiatives
• Liaison with Stores and Regional Merchandise Presentation Managers
• Provide problem-solving support for store merchandising related escalations
• Support signage library's Print on Demand Program
• Prepare and present project updates, budgets, reporting, and operational recommendations to leadership
• Evaluate presentation strategies and store feedback to identify opportunities for improved execution and business performance
• Collaborate cross-functionally to ensure timely implementation of merchandising initiatives and presentation standards

Required Skills

• Strong organizational skills with the ability to handle multiple priorities
• Detail-oriented with a proactive, problem-solving mindset
• Comfortable working in a fast-paced, evolving environment
• Good communication skills (written and verbal) with stakeholders and business partner groups
• Ability to collaborate cross-functionally and follow through on tasks
• Proficient in Microsoft Office (Excel, PowerPoint, Teams)

Preferred Skills

• Retail store management, visual merchandising, or merchandise presentation experience
• Project management experience in a multi-store retail environment

Education Requirements

• Bachelor's degree OR equivalent work experience

Required Experience

• 2 5 years of experience in retail (store operations, store employee, etc.), administrative (admin assist, etc.) or similar experience

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Interview process: 2 rounds
• Background that fits this role: Retail Manager, Retail Coordinator, Store Operations Specialist

About the Client

This Fortune 100 off-price retailer is the world's leading apparel and home fashions company, operating more than 5,200 stores across ten countries under iconic brands including TJ Maxx, Marshalls, HomeGoods, Homesense, and Sierra serving customers in the U.S., Canada, Europe, and Australia. The company's business model delivers quality, brand-name, and designer merchandise at prices typically 20 to 60 percent below full-price retail, employing tens of thousands of professionals across merchandising, operations, supply chain, corporate finance, marketing, and technology. Internally, the organization is known for a fast-paced, entrepreneurial environment where buyers, merchants, and retail professionals gain hands-on experience across a broad range of disciplines, with meaningful career pathways supported by the company's global scale and market leadership.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-13583 Industry: Operations & Management

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