OverviewThe Store Operations Communications Manager will work closely with the Store Communications team as well as business owners to help develop and deliver clear, concise, and timely communication to stores with a focus on driving sales and profit. In this role the Manager will assist in the management and support of the workload tool as well as the various communications tools utilized by the team.ResponsibilitiesPartners with Store Communications team as well as business owners to develop, design, plan, and execute communication and tasks to stores.Drives the development and manages the follow-through of communication plans for assigned businesses.Supports the development, optimization and evolution of the store communication platform to ensure effective, timely and consistent communication across the organization.Actively participates in the content development and support of weekly communication, global emails, message boards, etc. Works closely with the team and business owners to edit, proof, and review content. Ensures all information is timely and accurate.Consults, as necessary, with content owners across the company to help support projects related to assigned businesses.Takes initiative to develop more efficient and simple ways to communicate messages to stores.Monitors factors of assigned area and current business status, identifies opportunities, and recommends improvements/adjustments solutions to ensure business objectives are met.Develops and maintains reports for Stores and other management relevant to assigned area. Ensures report information is accurate and actionable so report has business analysis value.Stays abreast of industry trends and competitors to ensure that best practices are current and relevant.QualificationsBachelors degree requiredPrevious Retail experience required (Store experience preferred)3-5 years of experience within a corporate environment.Exhibit high standards and accountability; takes pride in accuracy.Ability to provide strategic planning direction and identify growth opportunities.Results-oriented and self-motivated with a strong sense of urgency.Able to independently organize and prioritize broad workload to meet deadlines.Strong written and verbal communication skills; organizational skills and attention to detail.Excellent analytical capability and ability to influence appropriate course of action.Proficient in PowerPoint and Excel.Pay RangeUSD $69,000.00 - USD $115,000.00 /Yr.#J-18808-Ljbffr
We share a passion for serving customers, supporting our communities and making JCPenney the best retailer for all families. As a Company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a collaborative and inclusive environment. After all, JCPenney is more than a destination for style and value, it’s a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
JCPenney emerged more than 100 years ago as a small mercantile store serving families on the American frontier in the Old West. Today, we’re still pioneering new frontiers by challenging the old rules of retail and creating a shopping experience that merges the intimacy of a traditional store with the digital conveniences of personal technology.
Today, JCPenney is one of the nation’s largest apparel and home retailers with over 860 stores across the United States and Puerto Rico, and a powerful e-commerce site, jcp.com. The retail landscape is more competitive than ever, creating new opportunities to differentiate and streamline our business. With 98,000 hard-working associates around the globe, we have the talent and determination to succeed and be the best retailer for American families.