1106 S Belt Hwy
Saint Joseph, Missouri
Overview --------
A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence, and for helping to build profitable top-line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures, and in compliance with all applicable laws.
Responsibilities ----------------
• Able to perform all responsibilities of restaurant team members • Lead team meetings • Deliver training to restaurant team members • Ensure Brand standards, recipes, and systems are executed • Create and maintain a guest-focused culture in the restaurant • Review guest feedback results and implement action plans to drive improvement • Communicates restaurant priorities, goals, and results to restaurant team members • Execute new product roll-outs including training, marketing, and sampling • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws • Control costs to help maximize profitability • Completion of inventory on a periodic basis as determined by Franchisee • Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards • Completion of DCP and other vendor orders • Conduct self-assessments and corresponding action plans • Ensure restaurant budget is met as determined by Franchisee • Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies • Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities -------------------------
• Recruit, hire, onboard, and develop restaurant team members • Plan, monitor, appraise, and review employee performance • Coach restaurant team members to drive sales, improve profitability, and guest satisfaction
Education/Experience -------------------
• Basic computer skills • Fluent in spoken and written English • Basic math and financial management • Previous leadership experience in retail, restaurant, or hospitality • College Degree preferred
Key Competencies ----------------
• Strong analytical skills and business acumen • Works well with others in a fun, fast-paced team environment • On time, demonstrates honesty, and a positive attitude • Willingness to learn and embrace change • Ability to train and develop a team • Guest-focused • Time Management • Problem solving • Motivating others
Physical Demands/Working Conditions -----------------------------------
• Standing on feet • Repetitive motion including bending, stooping, and reaching • Lifting packages (if applicable) • Wearing a headset (if applicable) • Working in a small space
Job Details ------------
Job Category: Management Position Type: FULL_TIME Date Posted: 03/02/2026 Pay Range: Job ID: 10919755
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You are applying for work with a franchisee of Dunkin Donuts, not Dunkin Brands, Inc., Dunkin Donuts, or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.