Store Manager

Location Details North Shore Mall PostalCode 01960 Category Retail Requisition Number 21689-1031-SM-FT Date Opened September 1 2026 Number of Openings 1 Job Type Permanent Pay Class Full Time Education High School Diploma or equivalent Career Level Manager Supervisor of staff Who We AreHey were ArdeneWere the ultimate destination in North America and beyond for head-to-toe apparel footwear and accessories - all at the best prices. In 1982 we started as an accessories and jewelry retailer. Today were on a whole new level with 250 stores in Canada the USA and internationally - not to mention ardene.com and our appWe believe that fashion shouldnt be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail as we focus more than ever before on customer experience and sustainable practices.We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health diversity & inclusion engagement and recognition. This includes our many mindfulness programs too so our teams can create meaningful connections lead with intention and kindness and be their best selves at work and in their lives.Want to learn more about Life at ArdeneCheck out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.httpsardenecorporate.comlife-at-ardeneDescriptionTHIS COULD BE YOUWant to be part of an amazing team If youre a vibrant and highly motivated leader with an interest in fashion retail - we want to hear from you.The RoleTheStore Managerworks with the District Supervisor to oversee all store operations as well as plan & execute strategies to drive sales and profitability. TheStore Manageris responsible for merchandising customer service as well as their teams training & development. TheStore Managermust adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.Responsibilities IncludeCollaborating with the District Supervisor to develop and implement strategies to achieve the stores sales and profit budgets.Training store team current employees and new hires on company standards and programs in accordance with the employee manual.Taking action with the support of the District Supervisor on low performance and resolving conflicts.Recruiting and retraining talent by motivating their team and recognizing good performance.Conducting administrative and operational duties as required.Performing opening and closing procedures as per operational guidelines.Ensuring health and safety standards are adhered to.Preparing and managing employee weekly schedule.Handling customer complaints and resolving them in a timely manner.Comply with all head office requests regarding store operations.Processing and managing all incoming merchandising shipments.Handling all returns to head office as required.Comply with policy and regulations as per the companys employee manual.Processing cashcreditdebit purchases at the register.QualificationsMinimum of 2-3 years retail management experienceHigh school diploma or equivalentExperience andor education in visual merchandisingSolid business acumenProven people development skills and ability to assess talentStrong time management and priority-setting skillsAbility to manage stress in a fast-pace environmentAbility to delegate tasks and take ownershipAbility to lead a team in a positive and inclusive mannerPhysical RequirementsAbility to stand for extended periods and climb a ladderMove lift and handle boxes of merchandise and fixtures throughout the store weighing up to 30 pounds.AvailabilityRequirementsDays evenings and weekends.The expected wage range for this role is between 27.50 to 29.50.This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.Whats in it for youGroup insuranceBonus possibilitiesDynamic and friendly work environmentEmployee discountUpgraded eligibility for Ardene RewardsBirthday paid off & Wellness daysWellness initiativesEmployee and family assistance program401 kCool contestsOpportunities for growthAt Ardene youre more than an employee - youre part of a fun dynamic and energetic family. Ardene is an equal opportunity employer and as such does not discriminate in hiring or terms and conditions of employment on the basis of an individuals race ancestry color place of origin religion gender gender identity citizenship age sexual orientation disability national origin family status marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.