Kinn is opening its second California store - this time in Newport Beach, California - and we’re looking for a strategic, service-obsessed leader to bring it to life.
This isn’t your typical store manager role. You’ll be the boots-on-the-ground builder of our second West Coast presence, launching our OC location from scratch. From setting up operations and staffing the team, to curating in-store experiences and executing flawless merchandising, you’ll own every detail that makes this store a true extension of the Kinn brand.
We’re a modern fine jewelry company rooted in craftsmanship, heritage, and storytelling. As a fast-growing, founder-led business, we value people who move quickly, think beyond their lane, and take pride in building something meaningful and enduring. If you’re a natural leader with an eye for luxury and a love for building teams and culture, we’d love to meet you.
What You’ll Do
- Lead the launch of our OC store from pre-opening to daily excellence
- Own all in-store operations, including scheduling, inventory management, visual merchandising, and reporting
- Hire, train, and develop a high-performing team that delivers a warm, elevated customer experience
- Partner with HQ and our LA + NYC Flagship to translate Kinn’s brand, rituals, and service standards into the physical space
- Create and implement clienteling strategies to build community and long-term relationships
- Execute merchandising and product storytelling that aligns with both retail and brand goals
- Ensure operational readiness across systems, staffing, security, and compliance
- Collaborate with marketing and brand to activate local events and store experiences
- Set and achieve ambitious sales targets while delivering exceptional service
You Might Be a Fit If
- You’ve opened and/or managed a high-touch retail store, ideally in luxury, jewelry, or fashion
- You know how to build and scale store operations and processes from the ground up
- You’re a culture and people builder - your teams love working with you
- You have a sharp eye for visual presentation and product storytelling
- You’re highly organized, thrive in fast-paced environments, and don’t mind rolling up your sleeves
- You love delivering an experience that makes people feel something not just selling a product
Your Experience
- 5+ years of retail leadership experience, with at least 2 years managing a team
- Experience in luxury or high-end customer experience strongly preferred
- Proven ability to meet and exceed sales goals
- Strong operational and inventory management skills
Benefits
- Medical, dental, and vision insurance
- Company-paid life insurance
- 401(k) plan with a 4% company match
- Paid time off
- Employee discount on Kinn jewelry
- Annual Holiday Party
- Invitations to pop-ups and other company events
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