Store Manager

Pathways Hospice has an opening for a Store Manager for their newly created Pathways Rediscovered Thrift Store.

Location: 2985 N. Garfield Ave Loveland, CO 80538

Status: Full-time

Schedule: Monday-Friday, 8-5

Annual Pay Range: $57,865 - $67,995 

Supplemental Pay: Based on position, schedule and/or availability:  Mileage and Expense Reimbursement: Sixty-two and a half cents per mile – one of the highest in the industry!

CULTURE, BENEFITS AND PERKS: 

• We value engagement, community, and outreach initiatives and know it matters for our team members and our patients. We provide welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.
• We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life. 
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000 
• Healthcare Benefits are effective on the 1st of the month following 30 days of employment 
• Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Career & Logo wear 
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Generous Discover-a-Star Team Member Referral Program
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs

REWARDING WORK YOU WILL DO:

The Thrift Store Manager is responsible for the overall operation, performance, and mission alignment of the store. This role oversees daily retail operations, staff and volunteer management, merchandising, donor relations, and financial performance. The Manager ensures the store generates revenue to support hospice services while providing a welcoming, community-focused shopping and donation experience.

• Manage day-to-day operations including opening/closing procedures, cash handling, and store safety.
• Ensure a clean, organized, safe, and inviting retail environment.
• Oversee inventory flow, including donations, sorting, pricing, and display.
• Recruit, hire, train, supervise, and evaluate store staff.
• Coordinate and support volunteers, fostering a positive and mission-driven culture.
• Create staff and Volunteer schedules to ensure adequate coverage and efficiency.
• Provide ongoing coaching and development.
• Monitor sales metrics and implement strategies to meet or exceed revenue goals.
• Manage store budget, expenses, and financial reporting.
• Analyze trends and adjust pricing, promotions, and merchandising accordingly.
• Ensure accurate cash reconciliation and financial controls.
• Promote donation drives and build relationships with donors and community partners.
• Ensure a smooth, respectful donation process.
• Represent the organization in the community and support outreach initiatives.
• Collaborate with marketing or development teams on campaigns and events.
• Oversee sorting, pricing, and rotation of merchandise to maximize sales.
• Ensure appealing product displays and seasonal merchandising.
• Monitor inventory levels and manage storage effectively.
• Maintain quality standards for items sold.
• Ensure compliance with organizational policies and applicable regulations.
• Address incidents, concerns, and risk management issues promptly.

WHAT WE ARE GOING TO LOVE ABOUT YOU::

• Minimum Education: High school diploma or equivalent required; associate or bachelor’s degree preferred 
• Minimum Experience: 3–5 years of retail management experience, preferably in thrift, resale, estate or nonprofit settings. Experience supervising staff and volunteers
• Required License: Colorado driver’s license and auto insurance.                              

PHYSICAL REQUIREMENTS:

• Ability to lift/carry a minimum of 30 lbs

Care Synergy is a network of mission driven, nonprofit healthcare organizations dedicated to caring for very ill, frail, and primarily elderly individuals by keeping them at home and out of the hospital while maximizing comfort, dignity, and quality of life.

The Care Synergy enterprise includes a group of collaborating nonprofit Affiliates across Colorado’s Front Range that share resources, expertise, and infrastructure to deliver high quality, compassionate care. Collectively, the enterprise generates approximately $100 million in annual revenue and serves thousands of individuals and families each year through hospice, home health, palliative care, CAPABLE, wellness, and PACE programs.

Across the Care Synergy network, the organizations provide significant community impact, including more than 7,000 hospice patients served annually, more than 2,000 palliative care patients, more than 355,000 hospice days of care each year, and more than $1.6 million in charitable care provided annually.

Care Synergy affiliated programs include The Denver Hospice, Pathways Hospice, Pikes Peak Hospice and Palliative Care, Colorado Visiting Nurse Association, CAPABLE, and Superior Medical Equipment, along with PACE programs including Colorado PACE and Pathways PACE.  

If you need assistance completing the electronic application please contact our Talent Acquisition team via email at cs-recruitment@caresynergynetwork.org. You may also call the Human Resources Department at (303) 228-5647. Applications can be completed in-person at any one of our affiliate office locations.

The Organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.