In this role, you can expect to:
- Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Travel Store/Convenience Store (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
- Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
- Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
- Respond to customer concerns, both written and verbal, with the ability to creatively solve problems
- Achieve financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
- Oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
- Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
- Stay abreast of competitive practices that could have an impact on business; offers insights and recommendations to leadership
- Assumes duties of any hourly associate position as necessary
What we’d like to see:
- A servant leader who sets the example when working alongside team members
- The ability to lead, motivate, train and develop people to unleash the talent within each team member
- High School Diploma (or GED) required. Associate’s or bachelor’s degree preferred
- 3+ years of supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity
- Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.)
- Exhibit excellent verbal and written communication skills
- Ability to work flexible hours including nights, weekends and some holidays
- Proficient in Microsoft Office; Operational understanding of POS software
- A valid driver's license required
With us, you’ll enjoy:
- Competitive salary
- Medical, dental, vision and life insurance
- 401(k)
- Paid vacation
- On-site meal discount
- Opportunity for growth and advancement
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- Employee discount
- Paid time off