Stockroom Supervisor

Job Title: Stockroom Supervisor

Job Summary:

The Stockroom Supervisor is responsible for overseeing inventory accuracy, stockroom operations, and daily team activities to ensure efficient and safe warehouse performance. This role supervises staff, manages inventory control processes, enforces operational standards, and maintains inventory bin-level accuracy to support business operations and customer requirements.

Key Responsibilities:

• Stockroom Operations Management:

• Supervise and coordinate daily stockroom operations and workflow.

• Enforce safety, housekeeping, and operational standards within the stockroom

• Track and report key performance indicators (KPIs) such as inventory accuracy and Labor management.

• Support internal and external audits and ensure corrective actions are implemented as required. productivity, on-time fulfillment, and cycle count results.

• Ensure compliance with company policies, safety regulations, and quality requirements.

• Inventory Management Systems:

• Maintain accurate inventory records and ensure inventory accuracy at the item and bin location level.

• Oversee cycle count programs, physical inventories, and inventory audits to validate stock accuracy.

• Investigate, reconcile, and resolve inventory discrepancies in a timely manner.

• Ensure proper product identification, labeling, storage, and location management.

• Train and coach stockroom personnel on inventory management procedures, transaction accuracy, and inventory control standards.

• Warehouse Management Systems (WMS):

• Understand and implement WMS best practices to improve stockroom workflows and inventory accuracy.

• Team Leadership:

• Lead, coach, and monitor stockroom staff to ensure productivity and adherence to company policies.

• Conduct performance evaluations, address personnel issues, and promote a positive work environment.

• Safety and Compliance:

• Enforce safety protocols and ensure compliance with regulatory requirements in all dock operations.

• Conduct regular safety audits and address hazards proactively.

Qualifications:

• High school diploma or equivalent required; Associate's degree in Supply Chain, Logistics, Business, or related field preferred.
• 3-5+ years of inventory control, warehouse, or stockroom experience.
• 1-3+ years of supervisory or team leadership experience in a warehouse, distribution, manufacturing, or stockroom environment.
• Forklift certification or ability to obtain certification preferred.
• Proficiency in Microsoft Office applications, particularly Excel for reporting and data analysis.
• Experience using ERP, Warehouse Management Systems (WMS), or inventory control software.

Preferred Skills:

• Demonstrated ability to lead, motivate, and develop employees in a fast-paced environment.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills with the ability to collaborate across departments.
• Knowledge of warehouse safety practices, material handling procedures, and regulatory compliance requirements.

Work Environment:

This role requires working in a dynamic Stockroom environment with physical demands such as lifting, standing, and operating machinery. The Stockroom Supervisor must adapt to shifting priorities and maintain focus under pressure.