POSITION SUMMARY:
The Replenisher will maintain and deliver stock to our various locations throughout the day. Pulling reports
and filling orders to ensure that merchandise levels are always maintained. They work directly with the
sales associates and managers assisting with putting away stock, setting planograms and various
promotions. They must have the ability to process shipping and receiving functions, unload trucks, pull,
pack, delivery stock orders and provide maintenance activities for the shops. Stock Associates may be
called upon to perform all necessary store functions to include but not limited to customer service, register
transactions, maintenance, etc.
DUTIES AND RESPONSIBILITIES:
- Put the customer first at all times, (internal and external customers)
- Provide best in class customer service through efficient inventory control processes and distribution
- Proper utilization and respect for company issued tools and resources, with applications based on
security practices of work environment
- Create and maintain good working relationships with fellow associates
- Maintain store / stockroom / warehouse appearance with respect to creating a safe working
environment in compliance with Health & Safety regulations, visual merchandising, housekeeping
and maintenance standards
- Efficiently and accurately conduct receiving, cycle counts, product returns, transfer transactions,
etc. on our handheld or Company equipment
- Efficiently and accurately complete any required process controls (paperwork, etc.)
- Ensure consistent application of stock security as per defined processes
- Be able to resolve inventory control issues and escalate as required
- Accurately report and follow up on all IMT issues
- Identify and report to management discrepancies according to defined process
- Price stock and assist in store stocking, where required
POSITION QUALIFICATIONS:
- High school diploma or equivalency required / bachelor's degree preferred
- Minimum one year of warehouse retail or customer service experience required
- Must have strong customer service and effective communication skills.
- Work with a consistent sense of urgency.
- Able to prioritize and handle several projects at once.
- Must be a self-starter and ability to work with minimal instruction.
- Able to adapt to changing priorities and unexpected situations