Stewardship Officer

Posting Details

Position Information Applicants must be legally authorized to work in the United States at the time of hire and must maintain authorization throughout employment. This position is not eligible for sponsorship. This position is contingent upon the availability of sufficient funding.

Position Title Stewardship Officer

Position Summary The Stewardship Officer reports to the Associate Director of Stewardship. This position will assist the Associate Director of Stewardship with the development and execution of a comprehensive stewardship program designed to ensure a seamless and effective donor relationsstewardship program, including but not limited to acknowledgment, engagement, and communications to steward, cultivate, and upgrade donors.

The Stewardship Officer supports the Division of Institutional Advancements internal systems, structures, and processes that enable the development team to meet and exceed the budget and operational goals and maintain the highest donor satisfaction and overall growth standards.

Essential Duties and Responsibilities Works closely with the Director of Advancement Communications & Stewardship and the Associate Director of Stewardship to craft correspondence for major and capital gift donors, including acknowledgments and other stewardship communications to individuals, corporations, foundations, and other organizations.

Works closely with the Associate Director of Stewardship in the implementation of the divisions advancement stewardship plan, including department workflow coordination and prioritization of timelines, track deadlines for projects, including print production and email distribution.

Designs personalized correspondence letters, reports, etc. to communicate with and inform donors on the impact of their gifts, scheduled as well as ad hoc basis.

Works closely and directly with the Assistant Director of Scholarship Management and Reporting and the IA Events team on initiatives to ensure that events for donors and prospects, including but not limited to scholarship donors and prospects - including the Scholarship Luncheon, the Donor Appreciation Reception, and other stewardship initiatives and recognition events, are planned, prepared, and executed efficiently for participants, set-up, check-in materials, name tags, etc.

Manages the production of the annual Donor Roll in collaboration with Advancement Services.

Manages True Blue Consistent Donor program and develops stewardship plans that attract additional high-level donors under the leadership of the Associate Director of Stewardship.

Ensures adherence to IA stewardship schedule and assists the Director of Advancement Communications & Stewardship and Associate Director of Stewardship in the planning and execution of the yearly stewardship plan for the Division.

Establishes and implements recordkeeping to document and evaluate the impact of the various fundraising projects and initiatives and assists in the development of donor communications in the form of impact reports, scheduled monthly, quarterly, annual communication, etc.

Works collaboratively as appropriate with the IA Events Staff and other divisional, campus partners to leverage existing college events as stewardship opportunities for college donors.

Provides excellent customer service, addressing donor and potential donor questions, requests, and concerns related to gift acknowledgments.

Departmental Support Tracks department expense budget, including project budget for design and production of stewardship communication, stewardship events, and other major activities.

Manages the calendar and scheduling of the Director of Advancement Communications & Stewardship and the Associate Director of Stewardship as needed and assists in managing the overall stewardship calendar.

Conducts routine audits of departments, collateral supplies, to ensure enough on hand, note cards, envelopes, letterhead, etc., and places timely supply orders.

Submits requisitions, invoices, travel expense reports, tech requests, and receipts to the business office and follows up as needed to ensure that they are processed in a timely manner.

Supports and represents IA team as appropriate in Reunion, Homecoming, Founders Day, Christmas Carol Concert, Reception, Commencement, and other events as needed.

Performs other duties as assigned by the supervisor to support departmental goals and priorities.

Required Qualifications

• Bachelors degree and a minimum of two years of related and progressive work experience is required.
• This position requires the ability to bring creative ideas to the donor relationsstewardship programs.
• Must possess a strong customer service focus, excellent written, verbal, and time management skills are essential.
• Professional demeanor with the ability to interface with internal and external donors and potential donors with diplomacy and tact is essential.
• Independent judgment is necessary to plan, prioritize, and organize a diversified workload with attention to detail.
• Work requires fact-finding and compilation skills plus ability to multi-task.
• Excellent oral communication skills are required when presenting information and responding to questions from donors, potential donors, and the general public in one-on-one or group situations.
• Incumbent must be able to write business correspondence, compose memos, letters, and e-mails.
• Also must be able to read, analyze, and interpret documents such as professional journals, financial reports, and grant proposals.
• To perform this job successfully, an individual must have a high level of mastery using Microsoft Office Suite, Word, Excel, and PowerPoint.

Preferred Qualifications None

Certifications Licenses Restrictions None

Physical Demands While performing the duties of this job, the employee is regularly required to sit, walk, use hands to handle office supplies, operate computer and other office equipment, talk, and hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, stoop, or kneel and lift and/or move up to 15 pounds with assistance. Specific vision abilities required by this job include the ability to adjust focus.

Shift Days Travel Required 0 Full Time Part Time Full-time Work Location Schedule This position is eligible for a hybrid work arrangement.

FLSA Exempt Number of Vacancies Anticipated Candidate Start Date Position End Date Posting Detail Information Posting Number SC0875P Posting Open Date Posting Closing Date Open Until Filled No Special Instructions to Applicants EEO Statement Spelman College is an Equal Opportunity Employer. We are a smoke-free campus.

Supplemental Questions Required fields are indicated with an asterisk.