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Stewarding Supervisor
Thompson Hotels
Thompson Dallas
US - TX - Dallas
Stewarding
Hourly/Entry Level Employee
Full-time
Hourly US Dollar (USD) pay basis
Req ID: DAL006040
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Summary
Thompson Dallas, the Texas debut at The National, rises above the Dallas skyline with its distinctive midcentury-modern hexagon design. The hotel offers 219 guestrooms, including 52 suites, two signature dining venues, 20,000 square feet of event space, a resort-style pool, custom-curated fitness facility, spa, and dog park. Thompson Dallas brings guests and the community together through an inspired tribute to history, design, and culture.
The Stewarding Supervisor oversees daily stewarding operations across all kitchens and food and beverage outlets at Thompson Dallas. This role provides hands-on supervision to the stewarding team and ensures high standards of cleanliness, sanitation, organization, equipment care, and operational support. The Stewarding Supervisor partners closely with Culinary and Food & Beverage leadership to maintain safe, efficient, and well-organized back-of-house operations.
Key Responsibilities
- Supervise, coach, and support the stewarding team across all kitchens and food and beverage outlets.
- Oversee daily dishwashing and sanitation operations, ensuring the timely cleaning of equipment, cookware, utensils, china, glassware, silverware, and service items.
- Maintain cleanliness and organization throughout kitchens, dish rooms, storage areas, loading docks, and other back-of-house spaces.
- Assign daily work, assist with scheduling, and support onboarding, training, performance coaching, and colleague development.
- Monitor compliance with Hyatt standards and all applicable health, sanitation, safety, and security regulations.
- Ensure the proper handling, storage, and disposal of waste, recycling, chemicals, and cleaning supplies.
- Maintain inventory of stewarding supplies, chemicals, and equipment and communicate ordering needs to the Executive Chef.
- Inspect commercial dishwashing and cleaning equipment and promptly report maintenance concerns.
- Support Culinary and Food & Beverage teams during high-volume service periods, banquets, and special events.
- Assist with deep-cleaning projects, preventative sanitation initiatives, and operational improvements.
- Promote a safe, positive, and productive work environment while modeling Hyatt values and service standards.
- Perform other duties as assigned by management.
Benefits
At Thompson Dallas, we offer a comprehensive benefits package designed to support the well-being of our colleagues, including:
- Free onsite parking
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- 401(k) with company match
- Complimentary and discounted Hyatt hotel stays worldwide
- Paid family bonding time and adoption assistance
- Tuition reimbursement opportunities
- Employee assistance program
- Complimentary meals during shifts
- Career growth and development opportunities
- A supportive and inclusive workplace where colleagues are empowered to thrive
Qualifications
- Previous stewarding, kitchen sanitation, or dishwashing experience required.
- Previous supervisory or leadership experience preferred.
- Hotel, resort, upscale restaurant, or high-volume food service experience preferred.
- Knowledge of sanitation standards, food safety practices, and safe chemical handling required.
- Food Handler Certification required at the time of hire or within the timeframe required by local regulations.
- Bilingual English and Spanish-speaking candidates are strongly preferred.
- Strong organizational, communication, and leadership skills.
- Ability to prioritize multiple tasks in a fast-paced, team-oriented environment.
- Flexibility to work mornings, evenings, weekends, and holidays based on business needs.
Physical Requirements
- Ability to stand and walk for extended periods throughout the shift.
- Ability to frequently bend, stoop, kneel, reach, push, pull, and twist.
- Ability to lift, carry, push, and pull up to 50 pounds with or without reasonable accommodation.
- Ability to work in hot, humid, wet, and fast-paced kitchen environments.
- Manual dexterity to safely operate commercial dishwashing and cleaning equipment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable federal, state, or local law.
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