Stewarding Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.

At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you’ll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.

We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you’ll find a supportive culture where your contributions are impactful and recognized.

Joining our team means becoming part of a people-first culture where your development and success are a priority. If you’re ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.

#PGH-MI

What you will have an opportunity to do:

POSITION SUMMARY: The Stewarding Manager is responsible for leading all stewarding operations to ensure the highest standards of cleanliness, sanitation, organization, and operational support throughout all culinary and food & beverage areas of the hotel with professionalism and composure while supporting operational demands across multiple outlets and events.

This role oversees dishwashing operations, kitchen cleaning, equipment maintenance coordination, inventory of operating supplies, and stewarding team performance while maintaining luxury hospitality standards and compliance with health and safety regulations.

KEY RESPONSIBILITIES

• Manage the daily operations of the stewarding department across restaurants, banquets, bars, and culinary outlets.
• Ensure all kitchens, back-of-house areas, and food service equipment meet luxury cleanliness and sanitation standards.
• Collaborate closely with the Executive Chef, Sous Chefs, and Culinary Leadership Team to support kitchen operations and service flow.
• Lead, train, schedule, and develop stewarding team members to maintain efficiency and service excellence.
• Oversee dishwashing operations and proper handling/storage of dinnerware, glassware, silverware, and kitchen equipment.
• Maintain compliance with local health, safety, and sanitation regulations, including OSHA and food safety standards.
• Coordinate deep cleaning schedules and preventive maintenance for kitchen and stewarding equipment.
• Monitor inventory levels of cleaning supplies, chemicals, and operating equipment while controlling costs and minimizing waste.
• Assist with budget management, labor control, payroll review, and departmental expense tracking.
• Respond promptly to operational challenges while maintaining a calm and professional presence.
• Promote a positive, team-oriented culture focused on accountability, service, and continuous improvement.

SCHEDULING:

• This is a Full-Time position, working 5 days a week; flexible availability required across AM, PM, and Mid-Shift rotations.
• Must be available to work weekends, holidays, and special event periods based on hotel business demands.

What are we looking for?

Experience:

• Previous stewarding or kitchen operationsleadership experienceis required in a hotel, resort, or high-volume food & beverage environment.
• Banquet and/or Conference Services experience highly desired.
• Proficiency with scheduling, inventory, and hotel management systems preferred.

Education:

• High school graduate or equivalent required.
• Four-year college degree in business, financial or hospitality is a huge plus!

Required Core Competencies:

• Proven leadership and team development skills.
• Excellent Time Management
• Strong Communication & Collaboration
• Cost Control and Budget Guidelines Knowledge
• Strong knowledge of sanitation standards, food safety practices, and cleaning procedures.
• Ability to manage large teams in a fast-paced, high-volume environment.
• Excellent organizational, communication, and leadership skills.

Preferred Qualifications:

• Luxury hotel or Five-Star experience
• Bilingual skills are a plus.
• Manager Level Certification in food safety or sanitation.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

• This position operates in a fast-paced hospitality environment with exposure to heat, moisture, cleaning chemicals, and high-volume food service operations.
• Constant standing, walking, and moving throughout the culinary areas.
• Ability to push, pull, lift, and carry up to 50 lbs. and stand for extended periods.
• Ability to observe and adhere to all Health and Safety regulations and company guidelines for food handling, cross-contamination protocols, and sanitation.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.