Steward/Dishwasher

Full or Part-Time $18/hour

SUMMARY

The Steward is responsible for maintaining a sanitary environment for F&B preparation and storage as well as provides clean service ware and utensils for the entire F&B operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service

• Maintains guest service as the driving philosophy of the operation
• Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
• Committed to making every guest is satisfied
• Meets or exceeds guest satisfaction measures
• Ensures hotel standards and services contribute to the delivery of consistent guest service
• Implements and practices guest service initiatives and performs to Hotel Standards

Steward Operations

• Maintain a sanitary environment for F&B preparation and storage as well as provide clean service ware and utensils for the entire F&B operation.
• Adhere to established standards of safety, productivity and performance.
• Perform dish and equipment washing and silver polishing activities.
• Maintain the cleanliness of the back of house areas, which include main kitchen, storage areas, dumpsters, loading dock, staff dining room, and warehousing areas.
• Maintain the cleanliness and good operating condition of house equipment.
• Anticipate needs of chefs and aid in transport of food and plate-up.
• Assist management in any other manner deemed necessary for the well being of the operation
• Must adhere to the company employee handbook at all times
• Approach all encounters with guests and employees in a friendly, service-oriented manner. Respond to guest complaints in a timely manner.
• Maintain regular attendance in compliance with Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Other duties as required
• Working in a professional manner at all times and maintaining a clean work area.