Sterilizer Technician I

JOIN OUR WINNING TEAM!: Sterilizer Technician I

This is a fantastic opportunity to join one of the industry's most respected and fastest growing companies, The InterMed Group! InterMed is a healthcare technology management company that has served hospitals and health systems across the country for over 20 years.

JOB DESCRIPTION:

The Sterilizer Technician I is responsible for the inspection, maintenance, troubleshooting, and repair of medical sterilization equipment used in healthcare and laboratory settings. This role ensures that instrument processing equipment, such as steam and low-temperature sterilizers, instrument washers, ultrasonic washers, scope washer/disinfectors, and other equipment, operates safely, reliably, and in compliance with manufacturer specifications, hospital policies, and regulatory standards. This is a full-time, fully benefited position at Buffalo General Hospital (Kaleida Health) in Buffalo, NY, Monday through Friday, 8:00 AM to 5:00 PM.

DUTIES & RESPONSIBILITIES:

• Drive customer satisfaction through proactive communication and a commitment to resolving customer issues quickly.
• Perform preventive and corrective maintenance on equipment safely and efficiently, including disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; and troubleshooting, adjusting/calibrating, and certifying equipment ready for use with standard and specialized tools and test equipment.
• Perform customer training and in-servicing on assigned equipment.
• Use technology (smartphone, laptop, and related software) to schedule and update work orders in real time, communicate with customers, and maintain tools and parts inventory.
• Build and maintain effective relationships with customers, managers, and team members.
• Learn and follow operating room and hospital protocols, including sterile field guidelines, and all InterMed and customer health and safety procedures.
• Actively seek continuing education opportunities.
• Perform other duties as assigned.

EXPERIENCE, EDUCATION, AND SKILLS:

• High School Diploma or GED with a minimum of four (4) years of work experience, including two (2) years of directly related mechanical or technical experience (e.g., mechanical, electrical, HVAC, automotive, IT).
• Experience with Steris equipment is a plus.
• Valid driver's license and the ability to meet all required background and physical assessment elements to obtain and maintain vendor credentialing requirements.
• Customer and team engagement experience.
• Effective written and verbal communication skills.
• Basic computer skills (Microsoft Windows, email, mobile apps, and data entry).
• Ability to read and interpret schematics, including wiring diagrams.
• Strong attention to detail.

BENEFITS:

• Company-provided vehicle, phone, and laptop.
• 20 days of paid time off annually and eight (8) paid holidays.
• Medical, dental, and vision insurance with a Health Savings Account (HSA).
• Accident, critical illness, life, and disability insurance.
• 401(k) retirement plan.
• Tuition and education assistance, and paid technical certifications annually.
• Company-provided tools and test equipment.

EEO

The InterMed Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.