Amazon.com Inc logo

Startups Business Operations Sr. Analyst

Amazon.com Inc

  • San Francisco, CA
  • 3 days ago

    Highlights

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This position will be responsible for implementing and maintaining scalable operational mechanisms that connect business strategy to execution through data-driven decision making, GenAI-powered intelligence, and rigorous inspection systems.

    Numbers & Facts

    LocationSan Francisco, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    AWS is seeking a Startups Business Operations Sr. Analyst to support operational excellence across the Startups Sales organization. This position will be responsible for implementing and maintaining scalable operational mechanisms that connect business strategy to execution through data-driven decision making, GenAI-powered intelligence, and rigorous inspection systems. You will support and run essential rhythms of business-from Top Deals Reviews to Monthly Business Reviews-and maintain forecasting and pipeline management systems that enable business predictability and growth. As a key contributor supporting the Startups Sales leadership, the role focuses on executing operational processes for the Startups field team and leveraging data, AI agents, and analysis to deliver measurable business outcomes. You will adopt and implement agentic AI and intelligent automation, building AI-powered solutions that help the Startups operations team operate at the frontier of operational excellence.

    The successful candidate will bring expertise in operational execution and process improvement, combined with fluency in AI-powered automation and GenAI tools. The right candidate has a record of delivering results in a timely and effective manner, with experience supporting complex, cross-functional programs in large organizations, preferably in technology. The candidate will be a self-starter with a bias toward independent problem solving, a passion for identifying and eliminating bottlenecks, and attention to detail in execution. The successful candidate must be able to roll up their sleeves and work directly with models and large data sets, demonstrating passion for the work and excellent problem-solving abilities. You will be a builder at heart who sees a manual process and instinctively designs an automated solution, who experiments with agentic AI and automation tools because they understand the compounding leverage these create. Strong communication skills to support data-driven decision making and the ability to work effectively across functions are essential. Collaboration with stakeholders across AWS Sales, Solutions Architecture, Business Development, Finance, and other Operations teams will be crucial to effective execution. You will drive toward simple, scalable solutions to difficult problems, demonstrate strong project management skills, and communicate analytical results clearly and effectively, both in writing and verbally.

    Key job responsibilities

    Run and continuously improve business review cadences (Top Deals Reviews, Monthly Business Reviews) that connect strategy to execution, preparing materials and driving follow-up actions

    Maintain and enhance forecasting models and pipeline management systems, leveraging AI-powered automation to drive predictable business outcomes with increasing efficiency and precision

    Build and maintain business processes, reporting tools, and dashboards that enable data-driven decision making, leveraging GenAI-powered intelligence and both internal and external data sources

    Build and deploy AI agents and automation solutions for Startups-specific operational needs, driving adoption across field teams and contributing to the organization"s intelligent automation capabilities

    About the team

    About AWS

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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