Maintains a professional appearance.
Provides information regarding the golf course, play time, and other golf-related issues.
Provides customer service to arriving guests to help expedite the check-in process.
Verifies that all revenues have been properly recorded by inspecting receipts for all players before they begin play on the golf course.
Keeps golf shop personnel informed regarding pace of play off the first tee.
Supplies guests with scorecards, pencils, and other items if needed.
Advises guests of course conditions and expected pace of play.
Implements and supports all course policies and programs as communicated by management.
Observes pace of play on the golf course.
Assists slower groups/players and requests them to speed up play, where appropriate.
Requests slower playing groups to allow others to play through, if appropriate.
Reports pace of play to starter and golf shop personnel.
Assists the starter on the first tee if needed during heavy demand periods.
Reports infractions to appropriate golf shop personnel (Head Pro, 1st Assistant, etc.).
Ensures that all guests/players are following golf course rules and etiquette.
Brings carts from the cart barn in the morning and returns carts to the cart barn at the end of the day.
Cleans, fuels, and checks carts after each use.
Cleans and maintains the cart barn.
Ensures the carts are available for player use at all times.
Receives and communicates complaints to the Pro Shop.
Works closely with Pro Shop staff to prepare and conduct golf tournaments.
Implements and supports all course policies and programs as communicated by management.
Performs other duties as assigned by supervisor or manager.