Work Arrangement: Hybrid position. Candidate must be onsite at least three days per week.
Interview Process: Onsite interview required.
Scope of Position
The IMS Technician will be responsible for assisting the Senior IMS Analyst with day-to-day activites supporting the Newton Cable Plant.
Day to Day Responsibilities
Interact with customer to gather and define system/solution requirements
Assist in the deployment and maintenance of IMS devices, printers, scan guns, servers, etc.
Review and update document repository in Sharepoint for AI enablement
Troubleshoot hardware and software problems that may have a significant impact on the business
Support IMS projects
Required Education and Experience
2 year degree in computer science or related field
2+ years experience in an IT support role, including experience supporting hardware and software components
Required Skills
Understanding of server and network infrastructure
Microsoft 365 including Sharepoint and OneNote
Cybersecurity mindset
Ability to work independently with minimal oversight and management
Pervious experience in a manufacutring environment preferred
Work Hours
Monday - Friday, 8:00am - 5:00pm
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”