Staff Software Engineer, AI

As a backend/AI engineer at Aircall, you will be working on developing scalable AI applications to be used by our 20,000+ customers. You will be a part of the AI Products Platform team, working on areas like agent context, agent infrastructure, MCP, agent memory etc.

You will work closely with backend, front end and infrastructure engineers, as well as product and leadership teams. You will also participate in requirements analysis and design of these systems.

• 8+ years of experience in back-end development in with Python, Typescript/Node.js or Java, with a focus on delivering for security, scalability, availability, and performance
• Knowledge of AI and experience in AI is a strong plus: Knowledge about LLMs (GPT, Mistral, Llama, Claude, etc.) and experience developing with them (usage, prompting, etc), AI frameworks (Langchain, LlamaIndex, Auto Gen, etc), AI architectures (RAG, reranking, etc)
• Security is at the forefront of your mind in everything that you do
• Nice to have: Ideally you will have worked with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon