Staff Services Clerk, Part Time

Forsyth County Government is committed to providing quality services to our community.

Job Description

HOURLY RATE: $17.91

PURPOSE OF CLASSIFICATION

The purpose of this classification is to perform a variety of routine clerical tasks and assist with day-to-day operations within the assigned department on a part-time or seasonal basis.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Provides clerical support for an assigned department/division as needed.

Performs customer service functions; answers incoming telephone calls; provides assistance and information related to department programs, activities, procedures, forms, fees, or other issues; distributes activity schedules, registration forms, or other documents; responds to routine questions.

Processes incoming/outgoing mail; sorts, organizes, opens, and/or distributes incoming mail; signs for incoming mail/packages and delivers to appropriate personnel; processes outgoing mail through postage machine; processes bulk mailing projects. Picks up mail from central mailroom.

Copies and distributes forms, reports, correspondence, and other documentation.

Picks up supplies as directed by department management. Assists management with maintaining the stock of supplies for the department. May order supplies or parts as directed.

Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, case management, calendar, Internet, e-mail, or other programs.

Communicates with supervisor, employees, other departments, County officials, court personnel, attorneys, vendors, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Assignment to the Public Transportation Department may require the following additional duties:

Schedules passengers with recurring and one-time special transit needs; assigns trips and prepares daily manifests for established paratransit routes or modifies established routes to accommodate special transportation needs; determines vehicle equipment needs for individual passengers; arranges pick-up and drop-off locations and times with passengers and operators; assigns trips and vehicles to maximize efficiency of routes; re-evaluates and modifies routes as trip requests and operator and equipment needs change; maintains telephone contact with passengers and radio contact and MDT contact with operators to communicate schedules and changes and passengers' needs.

ADDITIONAL FUNCTIONS

This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol.

Performs other related duties as required.

Performs general/clerical tasks, which may include stuffing envelopes or creating name badges.

Provides assistance to other employees or departments as needed.

MINIMUM QUALIFICATIONS

High school diploma or GED; supplemented by 5 months previous experience and/or training involving general office work, customer service, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess a valid Georgia driver's license.

PERFORMANCE APTITUDES

Data Utilization: Requires the ability to compile, assemble, copy, record and/or transcribe data according to a prescribed schema or plan. Includes judging whether readily observable functional, structural or compositional characteristics are similar to or divergent from prescribed standards, procedures or routines.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division.

Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

ADA COMPLIANCE

Physical Ability: Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).

Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, traffic hazards, bright/dim light, toxic agents, violence, disease, or pathogenic substances.

Forsyth County Government is an equal opportunity employer.