Are you a strategic, data-driven leader who enjoys solving complex, system-level problems? Do you want to shape how platforms and networks scale through advanced analytics and AI-native experiences? If so, we have an exciting opportunity for a Staff Network Capacity Planning within our Intuit Quickbooks family of products and services.
In this role, you will own network capacity planning for an end-to-end capability or a major portion of experiences within a composite application supporting millions of small business customers. You will act as a technical leader and domain expert, applying data science, systems thinking, and AI-driven insights to influence product, technology, and business decisions at scale across Intuit Quickbooks family of products and services.
You will translate business strategy into analytical problems, develop predictive models and KPI frameworks, and drive experimentation and learning at the Business Units and Intuit Group levels. You will also help define analytics and AI standards that scale across the organization.
Responsibilities
Own and evolve network capacity planning strategy for complex, large-scale systems within the Intuit Quickbooks family of products and services.
Translate business strategy into hypotheses, models, and actionable insights that inform leadership decisions.
Design and analyze experiments (A/B/n, bandits, causal methods) to inform decision-making
Design and maintain forecasting, capacity, and analytics models using statistical, machine learning, and causal inference methods
Define KPI frameworks and success metrics at the BU and IG levels
Lead end-to-end analytics initiatives, including scoping, execution, and stakeholder alignment
Influence product, technology, and analytics direction as a technical leader and domain expert
Ideate and influence AI-powered solutions and measurement strategies for AI-native experiences
Understand AI architectures (e.g., GenOS, LLMs) and their implications for data, modeling, and customer behavior
Communicate insights clearly and persuasively to senior and executive leaders
Mentor senior analysts and data scientists and help establish analytics standards adopted across Intuit Quickbooks family of products and services.
Qualifications
7+ years of experience in network capacity planning, workforce planning, or operational forecasting with increasing scope and impact
Deep expertise in data science, analytics, or applied statistics
Advanced proficiency in SQL, Python, R, and Generative AI tools
Strong experience with experimentation, causal inference, and KPI development
Demonstrated ability to influence strategy and decisions beyond immediate team
Excellent data storytelling, communication, and stakeholder influence skills
Systems thinking mindset with strong business acumen
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).
Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is: Southern California $ 185,500- 251,000