SRE Engineer

Coordinate with development teams, technical and non-technical Partners and clients to maintain wide knowledge on dependencies of the critical business transaction including platform, services and tools. " Serve as technical subject matter expert (SME) for cross-functional engineering Teams; " Assist with and troubleshoot systems-related issues and maintenance.

SRE Engineer
Austin , TX

" Develop and maintain tooling used for environment monitoring and task automation
" Identify application reliability and availability improvements and build solutions to drive an improved experience
" Analyze and establish efficient configurations for software and servers, DB connections, indexes, drivers, etc.
" Coordinate with development teams, technical and non-technical Partners and clients to maintain wide knowledge on dependencies of the critical business transaction including platform, services and tools
" Monitor internal and vendor service level objectives (SLOs) and agreements (SLAs); identifies and resolves SLO / SLA gaps
" Serve as technical subject matter expert (SME) for cross-functional engineering Teams;
" Assist with and troubleshoot systems-related issues and maintenance
" Collaborate on maintaining services once they are live; measures and monitors availability, latency, and overall system health
" Develop run book and build automation
" Develop and maintain E2E monitoring dashboards to support critical business transaction
" Develop and maintain synthetic monitoring for critical business transaction using tools such as ThousandEyes
" Practice sustainable incident response and blameless postmortems
" Document and promote SRE standards and procedures
" Develop and assist in deployment and rollback automation
" Review Release and deployments requirements
" Build and setup automation tests.
" Incident communication to impacted stakeholders
" Coach and mentor junior engineers and fellow practitioners

Role Summary:
Experienced SRE Engineer with 5+ years in designing, managing and supporting distributed systems across multi-cloud environments.

Key Skills & Expertise:
" CI/CD: GitHub, Harness
" Cloud Platforms: GCP, PCF, AWS
" Monitoring & Observability: Splunk, Grafana, AppDynamics, Thousand Eyes
" Containers & Orchestration: Docker, Kubernetes, Cloud Foundry
" Messaging & Streaming: Kafka, MQ
" Protocols & Web Services: HTTP, DNS, TCP/UDP, REST, SOAP, JSON

Core Competencies:
" Strong troubleshooting and debugging in microservices architecture
" Incident management, issue resolution and RCA creation
" Multi-cloud platform management (SRE practices)
" Enterprise cloud infrastructure handling
" Agile development practices with tools like Git, Jira, Confluence