Support and maintain production systems to ensure high availability and performance
Assist in designing, implementing, and improving systems and processes
Provide user support, training, and system issue tracking
Learn and support Manufacturing Execution Systems (MES) and production workflows
Help design and implement control systems to minimize production issues and costs
Customize MES tools to align with business and production requirements
Administer and support production-related applications
Collaborate with cross-functional teams to identify and resolve system inefficiencies
Associate’s degree or higher in Computer Science, Information Technology, or equivalent experience
0–3 years of relevant experience in IT, systems support, or software development
Exposure to Python or another programming language preferred
Basic understanding of software development or system support tools and techniques
Familiarity with databases is a plus
Strong problem-solving and critical thinking abilities with attention to detail
Self-motivated, hands-on, and results-oriented with the ability to learn quickly
Ability to work effectively under pressure in a fast-paced environment
Strong communication skills (written and verbal) for cross-functional collaboration
Ability to clearly convey technical concepts and instructions
Proficiency in Microsoft Office 365 (Word, Excel, Teams, SharePoint, PowerPoint, Project)
Strong organizational and time management skills
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