Sr Windows System Administrator

Ready Support Services LLC, a Tyto Athene company, is searching for an experienced and skilled Senior Windows System Administrator to join our IT team. As a key member of our infrastructure support team, you will be responsible for designing, implementing, and maintaining our Windows-based systems, networks, and applications. This is a great opportunity for a motivated and detail-oriented individual who is passionate about delivering exceptional technical support.

If you enjoy working with new technologies, enterprise-leading equipment, and have a passion for building and maintaining infrastructures, we would like to speak to you. This position will play a key role in supporting engineers responsible for leveraging next-generation infrastructure to drive innovation in the Artificial Intelligence (AI) field.

Responsibilities:

• 8+ years of experience as a Windows System Administrator or similar role
• Must be able to architect and support Windows infrastructure
• In-depth knowledge of Windows Server / Desktop Operating Systems
• Strong understanding and hands-on experience with: Active Directory, Group Policy, DNS, Patching and update management, File Server administration, Exchange Server / Enterprise Email Systems
• Experience with Windows deployment tools such as SCCM or MDT
• Familiarity with backup and disaster recovery procedures
• Excellent problem solving skills and ability to troubleshoot complex technical issues
• Strong communication and interpersonal skills
• Design, implement, and maintain Windows-based systems, networks, and applications
• Provide technical support and assistance to users via phone, email, and in-person
• Monitor system performance, identify and resolve issues, and optimize system resources
• Develop and maintain documentation for system administration tasks and procedures
• Collaborate with other IT teams to ensure seamless integration of new technologies and systems
• Stay up-to-date with the latest Windows OS updates, security patches, and best practices
• Travel up to 20% of the time, as required, to perform on-site installations, maintenance, and troubleshooting activities at customer sites or data centers. 

Core Competencies - Leadership:

• Problem-Solving: Excellent analytical and problem-solving skills to diagnose and resolve complex technical issues in distributed systems.
• Communication: Strong verbal and written communication skills to collaborate effectively with leads, security, and other stakeholders.
• Collaboration: Ability to work effectively in a team environment, mentor junior engineers, and lead technical initiatives.
• Mentorship: As a Senior role, the ability to guide and mentor junior engineers, share knowledge, and foster best practices.
• Proactive & Ownership: Proactive approach to identifying and addressing potential issues, with a strong sense of ownership over the platform.

Desired:

• Experience installing, configuring, and supporting the Linux operating system (Server / Workstation)
• Knowledge of PowerShell / Python / Bash scripting and automation
• Certification in Microsoft MCSA or MCSE and other industry certifications
• Familiarity with security best practices (e.g. firewalls, antivirus software)
• Experience with virtualization technologies (VMware, Hyper-V, KVM)
• Proficiency in SQL Server administration
• Experience with IT service management frameworks (e.g. ServiceNow)