Sr. UX Researcher

The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. Youll partner closely with product, design, and engineering stakeholders to uncover user needs, validate concepts, and improve usability through evidence-based insights.

IDR is seeking a Sr. UX Researcher to join one of our top clients for a remote opportunity. In this role, youll lead end-to-end UX research that informs product strategy and design decisions across complex, employee-facing enterprise applications. Youll partner closely with product, design, and engineering stakeholders to uncover user needs, validate concepts, and improve usability through evidence-based insights.

Position Overview for the Sr. UX Researcher:

• Lead qualitative and quantitative research across the full user-centered design cycle (discovery through evaluative studies)
• Plan and execute interviews, usability testing, surveys, and analysis to surface needs, motivations, and pain points
• Synthesize findings into clear, actionable insights that influence product strategy and experience design
• Facilitate workshops with cross-functional partners to align on insights, co-create solutions, and drive decision-making
• Communicate outcomes through compelling, story-driven readouts tailored to senior stakeholders

Requirements for the Sr. UX Researcher:

• 7+ years of UX/user research experience in product development environments
• Strong qualitative research expertise (e.g., interviews, moderated/unmoderated usability studies) with the ability to incorporate quantitative methods as needed
• Experience creating journey maps and service blueprints to articulate end-to-end experiences
• Background supporting enterprise software or complex internal tools in a cross-functional product team
• Professional portfolio demonstrating user research approach, methods, and impact

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.