| Location | IL |
Responsibilities: of the Customer Delivery Engineering Consultant: Lead the design, implementation, optimization, and support of Cisco networking and collaboration solutions for mission-critical environments. Serve as a trusted technical advisor to customers, providing guidance on network modernization, architecture, and operational best practices. Troubleshoot complex routing, switching, firewall, and unified communications issues while driving resolution across technical teams. Support lifecycle management initiatives including firmware upgrades, platform maintenance, and collaboration infrastructure enhancements. Qualifications: of the Customer Delivery Engineering Consultant: 8+ years of professional networking and unified communications experience, including Cisco Call Manager, Jabber, and enterprise collaboration technologies. CCIE Collaboration, CCNP Collaboration, or equivalent advanced Cisco certification. Active Secret Security Clearance and ability to work onsite four days per week at Scott Air Force Base, IL. Strong expertise with routing and switching, firewall policy management, spanning tree, gateway protocols (MGCP, H.323, SIP, SCCP), PSTN connectivity, and enterprise UC environments.