Highlights
The Client prefers Offeror proposed resource(s) to have the following qualifications: At least five (5) years' experience as a technology trainer with proprietary and/or advanced off the shelf software (such as Microsoft teams, Co-Pilot, OneNote, SharePoint, etc., applications). These applications may include highly customized or proprietary software, Microsoft Office applications, and specialized technical solutions to support the work of the Maryland Judiciary.
Numbers & Facts
| Location | ANNAPOLIS, MD |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1997 |
| Website | https://www.tscti.com/careers-0 |
Description
Summary:
The Client is seeking one Senior Technology Training Specialist. The Senior Technology Training Specialist will develop and deliver training and documentation to support applications that are used at the Maryland Judiciary. These applications may include highly customized or proprietary software, Microsoft Office applications, and specialized technical solutions to support the work of the Maryland Judiciary.
Minimum Qualifications:
The Client is seeking one Senior Technology Training Specialist. The Senior Technology Training Specialist will develop and deliver training and documentation to support applications that are used at the Maryland Judiciary. These applications may include highly customized or proprietary software, Microsoft Office applications, and specialized technical solutions to support the work of the Maryland Judiciary.
Minimum Qualifications:
- Bachelor's degree from an accredited university.
- At least five (5) years' experience as a technology trainer with proprietary and/or advanced off the shelf software (such as Microsoft teams, Co-Pilot, OneNote, SharePoint, etc., applications).
- At least three (3) years' experience with developing technical documentation.
- Plan, develop, and deliver hands-on instructor led training for commercially available and proprietary software applications.
- Plan and develop documentation, training videos, and instructional design modules for commercially available and proprietary software applications.
- Communicate with the Contract Manager on project plans, status, and updates for each assignment.
- Developing and delivering in person Instructor Led training for commercially available and proprietary software.
- Delivering customer training programs using adult learning principles to individuals and groups of users.
- Using Technical applications to support training development such as Camtasia, Articulate 360, Vyond, etc.
- Managing training projects from initiation through completion, ensuring timely delivery and quality outcomes.
- Use methodologies to plan, track, and deliver high quality technical training.
- Develop technical documentation for commercially available and proprietary software (Quick Reference Cards, Quick Reference Guides, content for the web, etc.).
- Develop video and interactive recorded training to support technical processes.
- Coordinate multiple tasks, resources, and stakeholders effectively.
- Organize and manage time effectively to handle concurrent training initiatives and deadlines.
- Customer service standards when interacting with internal and external Subject Matter Experts.
- Identification and troubleshooting of user-defined challenges and implementing appropriate solutions.
- Microsoft Office applications including Teams, Co-Pilot, OneNote, and SharePoint
About Company
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.