Sr. Technical Program Manager, Network Capacity Demand

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Automation, Automation Systems, Business Growth, Capacity Management, Capacity Requirements Planning (CRP), Capacity and Performance Management, Cloud Computing, Cost Control, Cross-Functional, Customer Support/Service, Finance, Forecasting, Home Automation, International Operations, Investment Services, Mentoring, Network Administration/Management, Network Architecture/Engineering, Network Performance/Analysis, Network System Hardware, Pattern Analysis, Performance Tuning/Optimization, Predictive Modeling, Problem Solving Skills, Process Development, Process Improvement, Procurement Planning, Procurement Strategy, Project/Program Management, Resource Management, Software Engineering, Strategic Planning, Supply Chain, Supply Chain Management, Technical Leadership
LOCATION
Seattle, WA
POSTED
30+ days ago

Join AWS Infrastructure Services to shape the future of global cloud networking by leading strategic capacity planning initiatives that keep the world"s most comprehensive cloud platform running seamlessly. You"ll drive forecasting and procurement strategies for network hardware across thousands of variables, directly influencing how AWS scales to meet customer demand while optimizing costs and performance.

Key job responsibilities

  • Develop and maintain network capacity forecasts that inform procurement planning and guide infrastructure investment decisions across AWS global operations
  • Collaborate with cross-functional teams-including software, networking, finance, and supply chain-to translate capacity requirements into executable procurement strategies
  • Identify process improvements and automation opportunities that enhance forecasting accuracy, reduce planning cycles, and enable faster scaling
  • Lead strategic initiatives that balance efficiency, performance, and reliability while optimizing costs for network infrastructure investments
  • Partner with senior leaders across multiple organizations to align capacity planning with business growth objectives and drive alignment on resource allocation

A day in the life

In this role, you"ll focus on network capacity forecasting-the critical function that ensures AWS has the right hardware, at the right time, to support our customers" growing needs. You"ll partner with software teams building automation tools, collaborate with applied scientists on predictive modeling, and work alongside networking, finance, and supply chain specialists to translate complex capacity requirements into actionable procurement plans.

Your days will involve analyzing network demand patterns, identifying bottlenecks in our planning processes, and designing scalable solutions that balance short-term execution with long-term strategic vision. You"ll present findings and recommendations to senior leaders across multiple organizations, building consensus around capacity investments that enable service growth without constraints. Beyond routine planning activities, you"ll champion process improvements and mentor cross-functional teams on capacity thinking, helping shape how we approach infrastructure scaling.

About the team

We are the team that keeps AWS"s network running at global scale. Our mission is to ensure network capacity never limits customer innovation. We work at the intersection of software engineering, supply chain management, and infrastructure operations-solving problems that impact millions of customers worldwide.

Our team brings together diverse perspectives: software engineers, supply chain specialists, network engineers, and finance partners. We"re committed to an inclusive environment where bold ideas are welcomed and ownership is celebrated. You"ll grow through mentorship, learn from experts across AWS, and develop rare infrastructure planning expertise.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles