Amazon.com Inc logo

Sr. Technical Program Manager, Digital Transformation

Amazon.com Inc

  • Seattle, WA
  • 4 days ago

    Highlights

    Our team sits at a unique intersection of systems development and real-world operations, partnering closely with internal and external teams, supply chain experts, and business stakeholders to architect, integrate/design, and implement solutions that impact millions of AWS customers. TPM, you will act as the business leader to identify improvements for AIS Supply Chain systems, drive process change management efforts, perform A/B Analysis to Best In Class Systems, identify system/architecture requirements, and align on success metrics.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

    You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    AWS Infrastructure Services (AIS) is seeking a Senior Technical Program Manager (Sr. TPM) to join our Material Optimization team. This role will drive high-visibility, large-scale, system and process transformations for AIS. As the Sr. TPM, you will act as the business leader to identify improvements for AIS Supply Chain systems, drive process change management efforts, perform A/B Analysis to Best In Class Systems, identify system/architecture requirements, and align on success metrics.. You will drive delivery of large-scale system and process improvements that will transform our AIS supply chain.

    In this role, you"ll have the freedom to think big and challenge the status quo. We encourage innovative thinking and experimentation with best in class systems and solutions. You"ll have the opportunity to shape the future of AWS"s infrastructure delivery by implementing revolutionary solutions that operate at unprecedented scale.

    The ideal candidate will possess strong technical program management experience, with a background in electronic manufacturing supply chains and experience driving supply chain transformations E2E. You should have a proven ability to drive complex cross-functional initiatives and experience partnering with software development teams to deliver impactful results. This role offers an opportunity to significantly impact AIS"s global supply chain efficiency and effectiveness through innovative technical solutions, working at the forefront of cloud infrastructure technology.

    Key job responsibilities

    • Lead technical program management for server and networking hardware systems working closely with internal and external partners
    • Drive end-to-end project execution including scoping, solution design, testing, and implementation, and post launch improvements
    • Manage process change across multiple stakeholder groups
    • Develop and maintain project schedules, identify dependencies, manage risks, and drive resolution of complex issues
    • Lead executive communications and status reporting to senior leadership

    About the team

    The AIS Material Optimization team is at the forefront of revolutionizing how AWS delivers cloud infrastructure at global scale. Our mission is to transform traditional supply chain operations through innovative automation solutions, enabling AWS to meet the ever-growing demands of cloud computing with unprecedented speed and reliability.

    We are a diverse and dynamic team of builders, innovators, and problem solvers who thrive on tackling complex challenges. Our culture is rooted in Amazon"s Leadership Principles, with a particular emphasis on Customer Obsession, Bias for Action, and Think Big. We believe that the best solutions come from collaborative thinking and diverse perspectives, which is why we foster an environment where team members are encouraged to challenge the status quo and bring bold ideas to the table.

    Our team sits at a unique intersection of systems development and real-world operations, partnering closely with internal and external teams, supply chain experts, and business stakeholders to architect, integrate/design, and implement solutions that impact millions of AWS customers.

    About the team

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Diverse Experiences

    Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship and Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    The Digital Transformation team is at the forefront of revolutionizing how AWS delivers cloud infrastructure at global scale. Our mission is to transform traditional supply chain operations through innovative solutions, enabling AWS to meet the ever-growing demands of cloud computing with unprecedented speed and reliability.

    We are a diverse and dynamic team of builders, innovators, and problem solvers who thrive on tackling complex challenges. Our culture is rooted in Amazon"s Leadership Principles, with a particular emphasis on Customer Obsession, Bias for Action, and Think Big. We believe that the best solutions come from collaborative thinking and diverse perspectives, which is why we foster an environment where team members are encouraged to challenge the status quo and bring bold ideas to the table.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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