Highlights
Amazon Device Software & Services (DSS) builds the common platform services that power millions of Amazon devices, including the Kindle, Echo, Fire TV, and Fire tablet families. As the Senior Technical Program Manager for Cross-Product Line Engagement, you will own the mechanisms that connect Amazon Devices product lines to DSS horizontal teams.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
Application deadline: Nov 15, 2026
Amazon Device Software & Services (DSS) builds the common platform services that power millions of Amazon devices, including the Kindle, Echo, Fire TV, and Fire tablet families. Our teams own the operating system, device identity, setup, updates, localization, beta, and the cloud services that every product line depends on. We are building the foundation for the next generation of Amazon devices, including some we can"t mention yet.
As the Senior Technical Program Manager for Cross-Product Line Engagement, you will own the mechanisms that connect Amazon Devices product lines to DSS horizontal teams. You will work with product-line leaders in Echo, Fire TV, eReader, Tablet, and new device categories to understand what they are planning. You will then work out what those plans mean for each DSS team: which systems are affected, what has to change, and when the owning teams need to know.
Key job responsibilities
- Own the product-line engagement mechanisms. Use AI tools to design and run the recurring strategic review with each product line. Set the cadence, inputs, attendees, and outputs, and define the metrics that show whether the mechanisms work.
- Understand what"s coming next. Track product-line roadmaps, upcoming launches, and cross-Amazon initiatives early enough for DSS teams to plan for them.
- Translate product-line plans into DSS impact. For each new device program or need, identify the affected DSS teams, what changes, and the likely scale of the work. Validate the assessment with engineering managers and senior engineers.
- Route needs to accountable owners. Maintain one product-line needs register. Assign each need to an owning team, track whether that team accepted, deferred, or declined it, and report the outcome back to the product line.
- Report to leadership. Write narratives and readouts for DSS and product-line leaders on cross-product-line risks, trends, and decisions needed.
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles