Sr. Technical Program Manager, Continuous Infrastructure Automation

The Continuous Infrastructure Automation Team builds and continuously improves the core infrastructure components used by tens of thousands of Amazonians, hundreds of thousands of IP enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You"ll be part of a world-class team in a fast-paced environment that has the entrepreneurial spirit of a start-up. You will work directly with other systems, network and software engineers to help secure and scale the technology that supports our Fulfillment Centers and Transportation sites.

As a technical leader, you will be a pragmatic leader that can translate business needs into technology solutions that scale both technically and operationally. You are responsible for driving quality and enabling technical innovation. You will recruit top talent, manage evolving / complex demands, including multiple projects with dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience leading technology businesses to set and deliver on key goals for adoption, operational performance, feature delivery, and revenue.

Key job responsibilities

You must be able to:

• Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects.
• Drive large scale projects spanning teams across Amazon from inception to conclusion, formulate the product vision, define user stories, research appropriate technical solutions.
• Clearly communicate vision, plans and project status to management and key technical and business stakeholders.
• Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities.
• Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team's goals.
• Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints.
• Create, maintain and disseminate project information to stakeholders.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

We are a team dedicated to delivering flexible, low-touch, cost-efficient infrastructure products by leveraging data, analytics, and automation. Our systems reach across all global core services and infrastructure within Operations Technology, enabling over 100,000 Amazonians and all Amazon fulfillment centers worldwide. We"re building solutions that require minimal long-term maintenance while solving complex infrastructure challenges. When you join us, you"ll work alongside network engineers, infrastructure specialists, and fellow data engineers who are dedicated to making our operations more efficient and scalable. Collectively, we"re shaping the future of how Amazon"s operations are supported through intelligent data systems.