Highlights
This is not a hands-on-keyboard troubleshooting role, but rather an opportunity to be the principal technical voice and customer advocate, working proactively to craft strategies that drive adoption of AWS services including EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, IoT, and more. Your technical acumen and communication skills will enable you to effectively represent AWS within customer environments and lead discussions with senior leadership on architecture, trade-offs, and risk management.
Numbers & Facts
| Location | Dallas, TX |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
This is not a hands-on-keyboard troubleshooting role, but rather an opportunity to be the principal technical voice and customer advocate, working proactively to craft strategies that drive adoption of AWS services including EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, IoT, and more. Your technical acumen and communication skills will enable you to effectively represent AWS within customer environments and lead discussions with senior leadership on architecture, trade-offs, and risk management.
Key job responsibilities
Research and analyze technical, operational, and financial details to understand customer business drivers, key dependencies, and performance indicators, representing this perspective in strategic discussions.
Design cloud architecture solutions that meet infrastructure and application requirements while applying the AWS Well-Architected Framework pillars to optimize reliability, security, performance, and cost.
Provide advocacy and strategic technical guidance to help customers plan and build solutions using best practices, proactively keeping AWS environments operationally healthy and resilient
Craft and execute strategies to drive customer adoption of AWS services, balancing trade-offs and solving difficult technical challenges in partnership with engineering and service teams.
Deliver executive-level presentations and technical briefings that effectively communicate architecture recommendations, risk management approaches, and strategic cloud adoption patterns.
A day in the life
The close relationships you develop with your customers will allow you to understand their business and operational needs as well as their technical challenges, enabling you to help them achieve the greatest value from AWS. You"ll engage with cross-functional teams to see customer issues through to resolution, while spending most of your time working proactively on strategic initiatives. Your days will include executive briefings, architecture reviews, and collaborative sessions where you translate complex technical concepts into actionable guidance that aligns with business objectives.
About the team
You"ll join a collaborative and engaging team of technical thought leaders who serve as trusted advisors to enterprise customers. The team combines deep technical expertise with strong customer focus, working together to solve complex challenges and support one another"s growth. As part of AWS Global Services, you"ll be part of an organization that includes experts from across AWS who help customers design, build, operate, and secure their cloud environments.
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
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