Sr Tax Manager

Crumbl

  • Provo, Utah
  • 2 days ago

    Highlights

    Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

    Numbers & Facts

    LocationProvo, Utah
    Websitehttp://www.crumbl.com

    Description

    The Sr. Tax Manager owns Crumbl's day-to-day tax operations across the U.S. and Canada — hands-on
    responsibility for indirect tax compliance, substantive review of income tax filings prepared by external
    advisors, and ownership of the full compliance calendar. This role is Crumbl's internal technical resource
    on tax matters and supervises one Sr. Tax Accountant. Specialist structuring matters are resolved with
    external advisors and the SVP of Finance; identifying those matters early and framing the question well
    is an expectation of this role, not a shortcoming in it.

    Responsibilities

    Indirect Tax — U.S. and Canada
    Multi-state sales and use tax compliance and Canadian GST/HST, QST, and PST filings, including
    NetSuite-to-portal reconciliation, GST recovery, and new registrations as the footprint expands
    A documented taxability matrix covering franchise fees, royalties, technology fees, marketing
    fund contributions, merchandise, and training revenue
    Review and sign-off on all indirect tax returns prepared by the Sr. Tax Accountant prior to filing
    Sales tax configuration in NetSuite and exemption certificate management; monitoring monthly
    reporting for locations collecting incorrect rates and coordinating remediation through
    Franchise Partner Coaches
    State and provincial registrations, notices, annual reports, and indirect tax audits end to end
     
    Income Tax and External Advisor Oversight
    Day-to-day execution with Crumbl's external tax provider — data requests, internal timelines,
    deliverable quality, and deadlines
    Review of externally prepared federal, state, and Canadian returns and extensions, with
    substantive scrutiny of filing positions rather than tie-out alone
    Review of the R&D credit study, Section 174 / 174A treatment, UNICAP calculations, and
    proposed method changes; escalating elections that carry cash impact
    Quarterly estimates and review of the quarterly apportionment file, verifying income ties to the
    financial statements and testing sourcing methodology
    Franchise tax and gross receipts filings including Delaware franchise tax, Texas margin tax,
    Washington B&O, and Ohio CAT

    Partnership Distributions and Cross-Border Risk
    The quarterly tax distribution estimate per the operating agreement, for SVP of Finance and
    investor review, and confirmation that distributions are funded on schedule
    K-1 timing with the external provider and tracking of partnership tax attributes including net
    operating losses and credits
    The permanent establishment monitoring protocol for Mexico — employee travel, in-country
    activity, contract execution, inventory location — escalating any change in facts promptly rather
    than at period end
    Monitoring of U.S. state and Canadian provincial nexus creation from system expansion,
    employee presence, marketplace facilitator rules, and economic thresholds, flagging registration
    requirements before obligations accrue
    Coordination of transfer pricing documentation, cross-border withholding, Japan corporate
    income tax filings, and Crumbl International profitability with external advisors
     
    Close, Process, and Controls
    Monthly tax accruals, reconciliation of tax-related balance sheet accounts, review of the
    externally prepared income tax provision, and support for tax-related audit requests
    The tax compliance calendar, with a named owner and due date for every filing obligation,
    domestic and international
    A written inventory of Crumbl's material tax positions and the rationale supporting each,
    documented contemporaneously rather than reconstructed after the fact
    Partnership with FP&A, Accounting, Legal, and Operations to bring tax considerations into new
    initiatives, promotions, product launches, and entity changes before they go live
     
    Team Development
    Supervision and technical mentorship of one Sr. Tax Accountant, executing a written
    development plan that expands their ownership of Canadian indirect filings, apportionment,
    sales tax risk review, and annual registrations
    A documented quarterly technical review covering changes in law, filing positions, and open
    risks
    Franchise-facing tax questions routed through Franchise Support

    Requirements

    Required
    Minimum 6–9 years of progressive tax experience, including meaningful time in an in-house
    corporate tax function
    Hands-on ownership of multi-state sales and use tax compliance — direct execution and review,
    not oversight of a fully outsourced process
    Working knowledge of Canadian indirect tax (GST/HST, QST, PST), or strong cross-border
    fundamentals and demonstrated ability to build it quickly
    Experience reviewing externally prepared income tax returns with substantive technical
    scrutiny, plus multi-state apportionment and nexus analysis
    Familiarity with pass-through entity taxation, including K-1s, tax allocations, and tax distribution
    mechanics
    Proficiency with NetSuite or a comparable multi-entity ERP including tax configuration, and high
    proficiency in Excel
    Sound judgment about the limits of your own expertise — reliably escalating specialist matters
    rather than improvising — and genuine interest in developing a junior team member
     
    Preferred
    CPA and/or advanced tax degree (MST or LLM in Taxation)
    Prior experience as the sole or primary in-house tax resource at a multi-state, multi-country
    middle-market company
    Franchise, restaurant, retail, or consumer brand tax experience with multi-unit economics Private equity–backed company experience, including sponsor reporting and tax distribution
    waterfalls
    Exposure to permanent establishment analysis, cross-border structuring, or R&D tax credit
    processes
    Experience supervising a junior tax professional and building tax processes and documentation
    from a limited starting point

    Benefits & Perks

    - Medical, dental, and vision benefits
    - 15 days PTO/year
    - 10 paid holidays
    - Paid parental leave
    - Personal phone bill reimbursement
    - Gym reimbursement
    - Corporate DoorDash® DashPass membership
    - Regular company and team activities
    - 401k with competitive matching contribution plan
    - Excellent opportunities for career growth
    - Work in a hyper-growth company


    Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.

    Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! 

    Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

    Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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