Sr. SSD Application Engineer ( Full-time ) Milpitas, CA - DK

Job Description: 
• Develop front-end firmware features necessary to meet the product  specification and customer requirements. 

• Develop and modify existing firmware for SSD product requirements following  PCIe and NVMe protocols. 

• Debug host interface related problems encountered during internal or customer  firmware testing. 

• Perform root cause analysis and make appropriate changes to correct the  problem. 

• Work directly with hardware designers to efficiently resolve customer issues.
• Working with customers to manage SSD debug and qualification requirements in  collaboration with SMI Engineering Teams, driving technical design-in/-win, and  debug hardware, firmware, and other platform-related barriers to adoption.
•with customers and internal platform partners to resolve product  issues and leverage those learning to shape future product (controller /  Firmware) definition. 

• Evangelizes technical benefits of SMI Enterprise controllers and various business  models at the platform level; creates preference for SMI products within the  platform; enables customer and end-user adoption of solutions; and supports  ecosystem and tools enabling to drive controller solution adoption
• Advocating technical customer needs to internal stakeholders 

• Driving internal teams to deliver to customer expectations 

• Participates in customers meetings and presentations, acting as technical  adviser, consultant, analyst, and program manager for customer technical  interactions in collaboration with SMI PM teams 

• The AE will work closely with customers and partners to establish strong  relationships that deliver results and team business objectives in the data center  / enterprise segments 

Minimum Requirements: 

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer  Science, or related fields. 

• At least 3 years work experience in each of the following: 

• Software/firmware applications engineering 

• Experience in SSD controller/firmware architecture 

• Experience with PCIe and NVMe protocols in firmware development and  debugging, including but not limited to host reset, power management,  namespace, MSI-X, SMBus, ARP, NVMe commands etc.

• Experience in analyzing PCIe protocol traces to identify the root cause for front  end issues. 

• Experience in the storage industry in SSD, HDD, storage systems, or a related  technology. 

• Strong experience in C/C++ programming and data structure 

• Hands on experience with JTAG/ICE debuggers 

• Experience with version control software like Git. 

• Competent to work independently as well as in a small team collaboration  environment. 

• Must be willing to learn fast and execute as a team player. 

• Good oral, written and presentation skills for communication and  

documentation. 

• Ability to work independently with a minimum of day-to-day supervision. 

• The ability to operate logic analyzer, oscilloscope and bus protocol analyzer is  valuable. 

• Experience with hardware peripherals, features, and development environments  is also valuable. 

• Compute and/or Storage System hardware and/or software using both Windows  and Linux based operating systems in the data center/enterprise. 

• HDD/SSD systems/protocols and/or SAS/SATA/PCIe (NVMe). 

• Familiarity with Datacenter architecture and interfaces, PCIe Switches, RAID  controllers, HBAs, Expanders, and JBODs/JBOFs. 

• Knowledge of SSD hardware and firmware architecture. 

• Microsoft and Linux datacenter OS debug experience. 

• Fluent in reading and writing Mandarin preferred. 

Benefits, Rewards and Culture 

Employees are eligible to be recognized in the following ways: 

• Highly competitive salaries differentiated by performance 

• Annual merit increases 

• RSU for eligible employees 

• Year-end bonus 

• Invention and Patent Awards 

• 401(k) Employer Matching 

• Length of Service Awards 

• We offer comprehensive health insurance plans for eligible employees and  dependent