The Charles Schwab Corp logo

Sr. Specialist Security Analytics & Operations

The Charles Schwab Corp

  • Phoenix, AZ
  • 2 days ago

    Highlights

    The Security Analytics & Operations team helps protect Schwab client data by monitoring database activity and identifying behaviors that may present security risks. Ability to consistently follow runbooks, maintain complete case notes and evidence, perform quality checks, and escalate issues promptly to support accurate, auditable, and reliable operations.

    Numbers & Facts

    LocationPhoenix, AZ
    IndustrySecurity and Surveillance
    Company Size1,000 to 1,499 employees
    Year Founded1971
    Websitehttp://www.aboutschwab.com/careers

    Description

    Your Opportunity

    At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

    The Security Analytics & Operations team helps protect Schwab client data by monitoring database activity and identifying behaviors that may present security risks. As a Sr. Specialist, you will investigate high-risk alerts, document findings, make informed escalation decisions, and help maintain the operational health of the alert queue.

    Your work will strengthen the accuracy, reliability, and effectiveness of security monitoring processes, from database coverage and data-feed validation to policy tuning and operational quality assurance. You will collaborate across technical and non-technical teams to resolve emerging database security scenarios, improve processes, and support timely, well-documented risk decisions. Success in this role requires disciplined problem solving, attention to detail, adaptability, and clear communication in a continuously evolving cybersecurity environment.

    What you have

    Required Qualifications

    • Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Risk Management, or a related field, or equivalent experience
    • 5+ years of cybersecurity, operations center, or technology operations experience within case-based or ticket-based workflows
    • Ability to write and run SQL queries to retrieve, validate, and reconcile data
    • Ability to review database commands and query activity for unusual, unauthorized, or high-risk behavior and distinguish legitimate administrative activity from potential security concerns
    • Ability to consistently follow runbooks, maintain complete case notes and evidence, perform quality checks, and escalate issues promptly to support accurate, auditable, and reliable operations
    • Experience using code or scripts to automate repeatable data cleanup, evidence collection, or reporting activities
    • Experience supporting security controls in production environments and following defined operating procedures
    • Working knowledge of security monitoring, alert triage, and investigation practices
    • Ability to maintain accurate documentation and handle investigative evidence with attention to detail

    Preferred Qualifications

    • Ability to identify potential security risks, evaluate available evidence, and make sound escalation decisions
    • Experience working within cloud environments, including Google Cloud Platform (GCP), AWS, and Microsoft Azure
    • Experience assessing data-feed completeness, database coverage, policy effectiveness, or operational control quality
    • Ability to improve processes while maintaining established service levels and operational standards
    • Strong Problem Solving and Decision-Making skills when addressing unfamiliar or evolving security scenarios
    • Strong Communication skills with technical and non-technical stakeholders
    • Demonstrated Cross-Functional Collaboration and Adaptability across changing priorities and operational demands

    In addition to the salary range, this role is eligible for bonus or incentive opportunities.

    About Company

    The Charles Schwab Corporation is a leading provider of financial services, with more than 300 offices. Through its operating subsidiaries, the company provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Named "Highest in Investor Satisfaction with Self-Directed Services" by J.D. Power and Associates in 2009, its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC) affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

    The Charles Schwab Bank (member FDIC) provides banking and mortgage services and products. To meet the needs of our clients, we are actively recruiting people with the desire, drive and creativity to find solutions that help meet our clients' needs; who want the chance to learn, grow with the company and explore their career opportunities; who will strive for excellence in achieving our clients' and our company's goals; who have the highest ethical standards - individuals who take pride in making a difference in people's lives.

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