Sr. Software Quality Assurance Engineer I

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

Serves as the Software Quality Assurance Engineer supporting software product development programs, ensuring software products are developed, validated, and maintained in compliance with applicable quality system and regulatory requirements. Applies knowledge of software lifecycle development, quality processes, and risk management to review development activities, identify quality and compliance risks, and provide guidance on quality best practices. Supports continuous improvement of quality processes to meet department, business unit, and company objectives and serves as the quality representative on cross-functional product development teams.

Sr. Software Quality Assurance Engineers at Tandem are also responsible for:

• Serves as a Quality representative on project core teams and provides quality guidance throughout software development activities.
• Reviews and approves design control deliverables, including requirements, risk management files, verification and validation documentation, traceability records, software change assessments, and design review outputs for compliance with company procedures and regulatory requirements.
• Participates in risk management activities, including identification, evaluation, documentation, and maintenance of product risks, and reviews risk management documentation for compliance with company procedures and applicable standards.
• Provides traceability analysis and reporting to ensure requirements, risks, verification, and validation activities are appropriately linked and documented.
• Provides quality oversight of software anomaly management activities, including review of issue assessments, defect investigations, risk evaluations, unresolved anomalies, and disposition decisions in accordance with company procedures and regulatory requirements.
• Reviews software verification and validation activities and associated test results to ensure requirements are met and documentation is complete and compliant.
• Participates in design reviews and evaluates design review evidence for compliance with company procedures and design control requirements.
• Supports maintenance of the Design and Development File and other development records to ensure completeness, traceability, and compliance.
• Provides quality input to software changes, product releases, and release readiness activities.
• Evaluates and recommends quality-related process improvements, tools, and methodologies.
• Supports Complaint, Field Investigation (FI), Correction and Corrective Action (CA), and CAPA investigations and executes assigned corrective actions when applicable.
• Provides quality support during internal, external, customer, and regulatory audits and inspections.
• Ensures work is performed in compliance with company policies, including Privacy/HIPAA requirements, and applicable regulatory, legal, and safety requirements.
• Supports other departments as needed and considers project-wide impacts in decision making.
• Performs other duties as assigned.

WHEN & WHERE YOU’LL WORK:

This role will be a mix of in-office work at our corporate headquarters in Del Mar, CA and remote work.

WHAT YOU’LL NEED:

• Bachelor's degree in Engineering, Computer Science, Software Engineering, Biomedical Engineering, or a related technical discipline
• Minimum 5 years of experience in software quality assurance, software quality engineering, or related quality functions within the medical device or other regulated industry.
• Experience supporting software development from concept through commercial release.
• Experience with Design Controls, risk management, software verification and validation, and software anomaly management.
• Knowledge of medical device software development processes, including mobile, embedded, and web-based technologies.
• Working knowledge of FDA Quality System Regulation (21 CFR Part 820), ISO 13485, ISO 14971, IEC 62304, and other applicable medical device regulations and standards.
• Working knowledge of Design Controls, risk management, verification and validation, software anomaly management, and traceability principles.
• Familiarity with Good Documentation Practices (GDP).
• Ability to effectively use Microsoft Office applications and other business software tools.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to analyze and interpret technical information and communicate quality and compliance requirements effectively.
• Ability to influence cross-functional teams and facilitate resolution of quality and compliance concerns.
• Demonstrated ability to work independently and manage multiple priorities.

EXTRA AWESOME:

• Experience with application lifecycle management and defect tracking tools preferred.
• Experience with software development languages and technologies such as JavaScript, C, or similar technologies preferred.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $109K - $130K annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

YOU SHOULD KNOW: 

San Diego roles and all Remote Positions not including Field Sales:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.
 

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

WHY YOU’LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and  supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us. 

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone. 

REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position, please share! 

APPLICATION DEADLINE: 
The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. 

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